FacebookLinkedIn Share

Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
269 Surveys

Misty Meadow LN

Surveyed on Apr 08, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is my fourth time working with Rose, and as always, just a wondering experience. She is very professional, attention to details and great negotiator. I am grateful to have her as my realtor and friend.”

Barbarossa DR

Surveyed on Feb 05, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rose has been our Realtor for over 18 years. She has helped us with the buying and selling of our properties. Recently she listed our home and it sold very quickly The listing of our home looked amazing She posted 50 photos with captions. Nothing was left out in her detailed property descriptions. She would constantly give us updates by texts, emails and phone calls. She also worked very well with the buyer s agent making sure that our closing went very smoothly. She always goes above and beyond and looks out for our best interest. Thank you so much Rose You are truly the BEST of the BEST ”

Caravel Bay CT

Surveyed on Jan 25, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We owe the world to Rose She came highly recommended by loved ones and although we were a bit hesitant at the start, Rose made us feel like family within our first meeting. She s a force to be reckoned with and got people to listen to us in this market. She even took the time, often late at night, to sit with us and teach us to read documents that we had little to no knowledge on. Rose knows what she s doing and does her work with a full heart as if she is buying a house for herself or her kids - and it showed every single time. Highly, HIGHLY recommend. May God bless her and her talent, today and always. ”

Kingston Spring DR

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ms. Rose is an exceptional realtor This was our second time working with her, and once again, she went above and beyond. In the current intense market, as first-time homebuyers, Ms. Rose was a guiding light. Rose listened attentively to our needs and tirelessly worked to find properties that matched our criteria. She guided us through every step of the process, providing valuable insights and expert advice.She advocated for us tirelessly, ensuring our needs were met. During our walkthrough, both Ms. Rose and her son, Mr. Christian, meticulously inspected every aspect of our new home, leaving no stone unturned. Their attention to detail was remarkable, ensuring that everything was immaculate for our purchase. Thanks to Ms. Rose s dedication and expertise, the entire process went seamlessly. We found not just a house, but a place we can truly call home. We are incredibly grateful for her outstanding service and support. We would highly recommend her to anyone in need of a dedicated and passionate realtor. ”

Copper Ridge DR

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rose Cheng is a very professional, diligent and thorough Realtor. She assured and guided us on every information we need to know in our home buying. We ll never use anyone else in our future home buying or selling. She s simply the best ”

Old Spanish TRL

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rose is an amazing person than just realtor. She is very detailed oriented and she knows the ins and out of Market . She really communicates with details , facts and data. She has no hesitation in explaining over and over and spending time to make her buyer comfortable . This is the best relator we ever had with an any realtor . We are very fortunate to have her .”

Stevenson DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rose is very detailed, knowledgeable, and succinct in her efforts on your behalf. You couldn t find a better realtor to work with She truly listens to your needs and is relentless in pursuit of meeting those needs. I would absolutely call her again when I need buy and refer everyone I know who has a need for a realtor.”

Stevenson DR

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As usual, Rose came through for us and did a great job listing our rental property. She did so good, that we got a new tenant after 2 days on the market The new tenant did not have an agent, so Rose also walked her through the process. Rose is just the best agent out there ”

Kingston Spring DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our experience with Rose has been nothing but exceptional She had really shown us unmatched dedication in finding our first home. Looking for your potential forever home is not easy. She helped us in many ways, not every realtor would do, and even went out of her way just to make sure we get the best options. For first time home buyers, choosing a house could get so overwhelming, but with Rose assisting us every step of the way, not just doing her job as realtor but has become our good adviser too, everything went easy and very well-handled. During our walkthrough, Rose and her Attorney Realtor son, Christian Strong were present and did a thorough spot check of the house. They helped us identify the imperfections that the builder should be fixing first before turning over our house. She even sent the project manager a detailed email of things that needed fixing. It was not part of her responsibility as a realtor but because she wants to make sure her clients would get the best, she went the extra mile and did it for us We don t think any other realtor would do that They even noticed that our garage floor had to be fixed because of some discoloration. And honestly speaking, for someone who has no idea, they would just think of it being normal or usual for a garage floor. Rose fought for us to get epoxy floor for our garage.. and we got it Words aren t enough how we appreciate you Rose Thank you so much from the bottom of our hearts - Ken April”

Joplin Street

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We want to thank you Ms. Rose Cheng for all the fantastic work you ve done for us. It s our very first brand new home and we don t know where to start and what to expect, what to do next, what to look out for. So many questions in our head that you were able to addressed one by one. We re so glad we found you as our realtor you did a thourough walkthrough report with photos for the builder to make repairs. Even the smallest details, your meticulous eyes will catch them. Thank you for going extra mile for us on every step of our home buying journey We could not have done this without you, and we are so grateful for your assistance, patience and expertise. We were blown away by your talent for negotiation and we couldn t be more pleased with how things turned out. Thank you again for all your care and attention. Again we can t thank you enough for all your help in finding and closing our dream home. You went above and beyond of what we expected and we are truly grateful. Your knowledge, professionalism, and attention to detail are second to none. We ll always be grateful and thankful for all your help. You re the best realtor ever ”

Silver Pond Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rose is such a terrific agent She is always there to answer questions and does over and beyond our expectations ! She made sure our house : listing was ready and the price quoted was excellent so much so that the buyer bought it on the price agreed / listed we are so lucky to have her and would refer her to our family and friends needing help selling or buying their house ”

Moby Dick

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We've worked with other agents before to purchase 2 other houses and Rose is by far the best one we've had! We really wish we knew her sooner. She walked us through the whole process, answered all our questions, was always reaching out and asking how the process is going. She found us our lender and insurance provider. She was also great at negotiating the price, ultimately lowering it to a price that we didn't even expect we could get. My sister and 2 friends have been really happy with her as well. We will definitely work with her again and will continue to refer her to anyone looking to buy a house. ”

Heritage Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rose is the best! Rose was thorough and professional and great to work with. Rose took time to find all my needs and wants for the perfect house we were looking for. We got the acreage, the in-law suite, and all the checked boxes on my list. Rose was honest and forthright- no games. We got the price we wanted and her negotiations were on point with a personalized touch. Rose was a great referral from a family friend. We plan to work her with again in all our future property investments. Highly recommend. Thanks, Rose!”

Rivercane Shore Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rose has been our family Realtor for over 10 years. She has helped my parents and brother in the purchase of their homes. My wife and I just closed on our home and Rose did an impeccable job in making sure our loan gets approved timely. She is very proactive in dealing with our lender as we were out of the country for over a month and came back to Houston just on time for our closing. The previous owner had submitted warranty repair from the builder and up to this day some of the repairs are still outstanding. We have now closed on our home and Rose has volunteered to help and she is now dealing with the builder with the repairs. She treats us like her own family and she has done so many things for us and the list is too long to mention. We have friends who are moving to Houston and we have already told them about our great Realtor and friend! Thank you so much Rose, you're the Best! ”

Peroni Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Rose’s experience and knowledge of real estate market in the Houston area is quite evident. My home received multiple offers within 2 days of being on the market. I sold for above asking price and was in a solid contract on day 3. She gave specific instructions on how to prepare the house and took 50 pictures and captioned every single picture to show the house off. It definitely sold the house quickly! ”

Overall Rating
5/5
Rate based on 269 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience