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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
89 Surveys

Olivos St

Surveyed on Apr 2, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Emily C
Posted on Apr 2, 2026

“Mr. Ng handled the whole process of buying very smoothly. He quickly responded to my questions and gave us excellent services. I highly recommend him. ”

Revolution Way

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Steven N
Posted on Nov 16, 2025

“Steven was very thorough and explained every step of the process along the way. He also helped negotiate things with the builder that I did not think of. Would recommend Steven Ng to everyone looking to buy a house.”

Hillhaven CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Wellington DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

CHUN I
Posted on Feb 12, 2025

“Steven was a great agent who helped us reduced to a single zipcode we should be focused on. He was very detail oriented that he reminded us of various issues to watch out for and dates to remember. On top of that, he was able to effectively communicated to the seller to move forward with the deal. I would like to use his service in the future. ”

Golden Topaz DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Paul C
Posted on Feb 12, 2025

“ Steven Yu Ng was considerate of my interests as the seller and he was invaluable in giving me advice throughout the process. I would highly recommend Steven to anyone looking to buy or sell a property in the Houston area.”

Elrington Creek CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Clarewood DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Roland N
Posted on May 6, 2024

“Mr. Steven Ng as my agent, is sincere and helpful. His work done is highly appreciated.”

Hills Bridge LN

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Stephanie W
Posted on Mar 2, 2024

“It was our first time buying and Steven was very knowledgeable and patient in explaining every step of the process. Great communication and responsive time. Would definitely recommend ”

Cantrell CT

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jimmy F
Posted on Feb 24, 2024

“Five stars for the outstanding service provided by Yu Ng His professionalism, dedication, and expertise made the process of renting my house smooth and stress-free. I highly recommend him to anyone looking for a reliable and efficient agent. Thank you for your exceptional assistance ”

Glass Peak LN

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mike k
Posted on Nov 28, 2023

“Steven is very professional and expert at what he does. He is mostly caring and compassionate when dealing with his clients. I recommend Steven to anyone for future real estate needs.”

Clarewood DR

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

May S
Posted on Nov 24, 2023

“Steven Ng is a top-notch professional in his field. I was extremely pleased and really appreciated his timely and efficient services throughout the advising listing selling negotiating and closing process. Thanks again to Steven for selling the property for me in such a short period of time. Excellent job well done, Steven ”

Jackson ST

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Frank L
Posted on Aug 30, 2023

“I really appreciate the open line of communication and the thoroughness of our questions answered. Not only was Yu Ng considerate of our needs and wishes, but his attention to details is unmatched. He made the whole process seem less and was open to sharing all of his resources. ”

Clarewood DR

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Cynthia L
Posted on Aug 19, 2023

“It was a pleasant experience working with Mr. Ng. ”

Cantrell Court

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jimmy F
Posted on Apr 8, 2023

“I wanted to take this moment to express my gratitude to Yu Ng for his exceptional service in helping me lease my home His expertise and guidance throughout the entire process were invaluable and made the experience seamless and stress-free I appreciate his professionalism prompt communication and attention to details Thank him for going above and beyond to find the perfect tenants for my home I highly recommend his services to anyone looking for a knowledgeable and reliable agent ”

Casey Circle

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Hayley L
Posted on Feb 8, 2023

“Mr. Ng worked with efficiency and was very thorough with his work. He was responsive to our emails and took his time to answer any questions that we had. We felt very grateful to have him help us through this process.”

Overall Rating
4.96/5
Rating based on 89 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience