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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
20 Surveys

Augusta DR

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Nicole P
Posted on Jan 28, 2026

“I'm not sure I would have made it through the home buying process without Sofia There were some rough patches dealing with forces outside of our control, but Sofia always kept me grounded and on track. She was always very professional and was always readily available to assist me with anything I needed. As a first time home buyer I bombarded her with so many questions, yet she always remained patient and kind. She made sure I thoroughly understood everything I was getting into and insisted that I get exactly what I want. She took care of me through it all and despite the process being complete, she's still helping me out. I truly appreciate everything Sofia has done and highly recommend her to anyone looking for a realtor ”

Hidden Meadow DR

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sophia P
Posted on Oct 13, 2025

“This is my second time working with Sofia. She is always professional and friendly. Sofia made sure the transition was nice and smooth. ”

Daylily Grove ST

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Oriana R
Posted on Oct 12, 2025

“We ve been working with Sof a Pe a for years, and she s simply amazing We ve gone through different processes with her from buying a house to renting it and she always makes everything so much easier. She truly takes care of everything, has great ideas, and is extremely responsible and efficient. We 100 recommend her She s someone you can fully trust to guide you through such an important process as finding or managing your home.”

Agent's Comment

Sofia Pena
Posted on Oct 12, 2025
Thank you so much for your kind words and continued trust over the years! It's been such a pleasure working with you through every stagebuying, renting, and everything in between. I truly appreciate your support and I'm so grateful to be part of your real estate journey!

Woodcreek Glen LN

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Daffodil B
Posted on Oct 12, 2025

“Sofia is a trustworthy agent that I would be happy to work with again. I was helping my father lease the family home, and I live in a different city. Sofia was my eyes and ears through the whole process, helped us stay on track with required documentation and process review, and shared market specific insights that helped us make property improvements to make us more competitive. Now we have a stable tenant and look forward to realizing some value from the property. Thanks Sofia ”

Agent's Comment

Sofia Pena
Posted on Oct 12, 2025
Thank you so much for taking the time to share your experience! I truly enjoyed helping you and your father lease your family home. I'm so glad everything came together smoothly and that you now have a great tenant in place. I appreciate your trust and kind wordsit was a pleasure working with you!

Canyon Rapids RD

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mariah G
Posted on Sep 8, 2025

“5 stars just isn t enough to give Sofia she deserves many many more. Throughout the whole process she was there for us and responsive. She asked us what we were looking for and sent great options for us. She always kept everything running smoothly and even months after closing on our perfect home she still reaches out to make sure us and our home are doing great. We couldn t have asked for a better relator who is caring, kind and everything in between. We would 10000 recommend Sofia over and over again as she is simply the best to work with. ”

Agent's Comment

Sofia Pena
Posted on Sep 08, 2025
Wowthank you so much for your incredibly kind words! I'm truly grateful for the opportunity to help you find your perfect home. It means so much to know you felt supported every step of the way. I'm so happy everything worked out so well, and I'll always be here if you need anything in the future. Thank you again for your trust and heartfelt recommendation!

Cloud Bank PL

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sophia P
Posted on Jun 22, 2025

“I was overwhelmed with my relocation journey at first but Sofia was very helpful and proactive. She always communicated with me in a timely and precise manner which I appreciated. I am very happy I finally found the house I wanted. Couldn't have done without her friendly guidance. Would highly recommended her to anyone looking for a house to rent buy. ”

Wisteria Meadows DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Behshad K
Posted on May 1, 2025

“Sofia went above and beyond to make our house buying experience an excellent one. She started off by making a list of all the properties we were viewing and dedicated two full days to show me not only the houses but the neighborhood. If we could give her 6 stars out of 5 we definitely would. She stays with you even after closing and keeps in touch to make sure we are taken care of. We now have made a friend from this exceptional experience. ”

Agent's Comment

Sofia Pena
Posted on May 01, 2025
Thank you so much for your kind words! It truly means the world to me that you had such a great home-buying experience. I loved getting to show you around and help you find the right fitnot just in a home, but in a neighborhood too. I'm so grateful for your trust and even happier to have gained new friends through the process. Wishing you all the best in your beautiful new home!

Head DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Steffanie J
Posted on Mar 5, 2025

“Sofia was such a great guide in looking for our first house. We are so grateful for her support. She went above and beyond for us. We will be using her in all of our future house hunting ”

Agent's Comment

Sofia Pena
Posted on Mar 05, 2025
Steffanie, thank you for your kind words and for trusting me to help you find your home!

Daylily Grove ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

John P
Posted on Dec 25, 2024

“Great ”

Wineberry pl Place

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cypress Spring Drive

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Martyn &
Posted on Dec 11, 2024

“We have developed a great relationship with Sofia. She is our first call for any real estate business. ”

Agent's Comment

Sofia Pena
Posted on Dec 11, 2024
Thanks, Martyn and Cindy! I appreciate your trust and friendship.

Daylily Grove ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Oriana R
Posted on Nov 28, 2024

“We loved working with Sofia Pe a, she is very professional, knowledgeable and very responsible. I definitely recommend her for any process related to real estate”

Agent's Comment

Sofia Pena
Posted on Nov 28, 2024
Thank you, Oriana! It was a pleasure helping you both with the purchase of your first home.

Longleaf Drive

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mireya H
Posted on Nov 14, 2024

“As a first time home buyer trying to purchase in 2021, you can only imagine how stressful it was to find a home that wasn t under contract within the first 48 hours of being posted. Sofia was very patient with my husband and I and answered every question we had. We were able to find our perfect starter home and will definitely be using her again when it comes time to search for our forever home. ”

Peach LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Tommie T
Posted on Nov 2, 2024

“Sofia Pena was a blessing for my mother as she needed to sell her house. In every respect of her job, Sofia was completely professional but we also felt like she was one of our family by the time the sale was completed. She actually did her job twice for us by contacting me by phone or email to let me be aware of each process and exactly what was taking place that day. Sofia then would contact my mom to let her know all the same information. On top of all her job competency Sofia graciously listened to my mom s needs regarding the sale, heard family stories of times past and laughed and cried with us. We couldn t have found a better realtor for our needs and I would definitely recommend Sofia Pena to any buyer or seller. She is a realtor who works with clients based on their needs and not just to help buy sell property. ”

Agent's Comment

Sofia Pena
Posted on Nov 02, 2024
Tommie, thank you so much for the kind words! It was an absolute pleasure assisting you and your mom in selling her home. I would be delighted to help you and your family again in the future.

Whisper Point Drive

Surveyed 6 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ruth C
Posted on Jan 21, 2020

“Sofia went above and beyond in helping us find a home to rent. While working out of town, she made house searching from a distance a breeze! I honestly don’t know what we would have done without her. All my questions were answered without any wait time and she would send me information on the neighborhoods that I had not even considered researching. Highly recommend her services ”

Overall Rating
5/5
Rating based on 20 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience