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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
86 Surveys

Silhouette Bay DR

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Hidden Bay CT

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kelly H
Posted on Jun 8, 2025

“Shelley was amazing and made the whole home buying and selling experience great. I would recommend her to anyone looking to buy or sell. ”

Hanover CIR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Somer &
Posted on Apr 5, 2024

“Shelley was so great to work with As first time homeowners we had a lot of questions and Shelley was happy to guide us through the process. She offered valuable insights that would have been hard to find had we tried to do our own research. We loved working with her and would recommend her to anyone looking for a real estate agent in Pearland ”

Gardenspring CT

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Quail Creek Drive

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Sparkling Brook Court

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Bryan a
Posted on Mar 19, 2023

“We had a lot of challenges, Shelley was very professional and guided us every step of the way! ”

Bay Oaks Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Shane a
Posted on Aug 8, 2022

“Working with Shelley was easy and great. She always had our best interests in mind which was vital since we were moving 1,000 miles. I would highly recommend Shelley!”

Danielle Lane

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Village Forest Drive

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Rick G
Posted on Jan 31, 2022

“The 5-Star ratings in all the categories above speak to the value, knowledge, patience, experience, and practicality that working with Shelley Naiser brings to the table. The only one left out was CREATIVITY. This one comes from sheer professional experience and Shelley has loads of ideas to make things happen. This was our third time working with Shelley--and if there is another home purchase in our future, Shelley Naiser Properties will, again, be our first call. WE HIGHLY RECOMMEND Shelley Naiser.”

Agent's Comment

Shelley Naiser
Posted on Jan 31, 2022
Thank you for your kind words! It is always a pleasure working with the two of you! Wishing you all the best in your new home!

THOMPSON LAKE Drive

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Rick &
Posted on Jul 15, 2021

“Due to Shelley Naiser's professional experience, we have found on several occasions (this was not our first experience with Shelley)that she is continuously able to point out features or concerns that we, as buyers who have only bought a few homes over the years, would have missed or been stuck with. This alone is reason enough for us to recommend Shelley. But further, as the star ratings above indicate, Shelley is responsive and was available when needed--and you know when you are 'in the hunt' that can be at all hours. My wife and I strongly recommend Shelley Naiser, broker, for anyone in the Pearland, Sugar Land, Missouri City (and surrounding areas) market. ”

BALSAM BREEZE Lane

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Eric L
Posted on Jun 1, 2021

“Thank you again ”

Glen Cullen Lane

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Dagne D
Posted on Mar 15, 2021

“We had an excellent experience with Shelley. She is very thoughtful and knowledgeable navigating us throughout the process of selling our house. Shelley listens carefully to our questions and concerns and provided suggestions based on her research and experience on the issues raised. Thanks again for the great experience during the process. ”

WHITE WATER BAY Drive

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Eric L
Posted on Dec 16, 2020

“Shelly is the best and most patient ever. I can't thank her enough.”

LANSING CIRCLE Circle

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Braden &
Posted on May 18, 2020

“Shelley has been our realtor for both buying and selling properties and has been wonderful both times! She goes above and beyond and is highly recommended!”

Country Grove Circle

Surveyed 8 years ago
Represented the Buyer
Represented the Buyer
4.8/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5
Overall Rating
4.96/5
Rating based on 86 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience