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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
265 Surveys

Magnolia Bend DR

Surveyed on Apr 6, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Logan Dale DR

Surveyed on Mar 23, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Multnomah Falls CT

Surveyed on Mar 18, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Debbie G
Posted on Mar 18, 2026

“Scoot Laird and Hailey Fitzgerald with KW The Icon Team were fantastic to work with. They were thorough and looked out for our best interest. ”

Dove Meadow LN

Surveyed on Mar 13, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Erin K
Posted on Mar 13, 2026

“Smoothest, easiest, fastest real estate transaction.”

Louvenia CT

Surveyed on Mar 11, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Dustin D
Posted on Mar 11, 2026

“Always the absolute best to work with ”

Parthenon PL

Surveyed on Mar 5, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Acacia Park PL

Surveyed on Mar 4, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Thor

Surveyed on Feb 25, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Rustic Birch DR

Surveyed on Feb 2, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Melissa S
Posted on Feb 2, 2026

“Scott Laird and his team are truly awesome. It s our first time putting a house for sale lease and Scott s constant communication and updates were really helpful to us. After nearly 3 mos, we had tenants and his team guided us with everything we need as 1st time landlords ”

Colorado ST

Surveyed on Jan 20, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Nataley N
Posted on Jan 20, 2026

“Scott and his team are amazing I have used their services multiple times for purchasing a home and finding a tenant to rent my property and each time my experience was professional, quick and overall seamless. Thank you for all you and your team do ”

Harmony Creek LN

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Courtney D
Posted on Jan 7, 2026

“The Icon Team made the selling process easier and smooth for myself and my family. The communication was great, and I appreciate the team s help with my unique circumstances. Because of the Icon Team, I was able to sell my home and feel safe in the process. For that, we are forever grateful.”

Agent's Comment

Scott Laird
Posted on Jan 07, 2026
Courtney, Thank you so much for your nice review. We love working with clients like you!

Clan Macgregor DR

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Colorado Bend LN

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pine Cup CIR

Surveyed 4 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Candleway DR

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
2/5
Start FullStart FullStar EmptyStar EmptyStar Empty
Competency
1/5
Knowledge
5/5
Communication
1/5
Experience
1/5
Overall Rating
4.91/5
Rating based on 265 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience