How do I regain full access of my HAR MATRIX account?
647I was forced to log back in to HAR. After logged in, my access to MATRIX is not visible.
17 answer(s)
About 2 months ago
Veronica, If you are still an agent, you can email support for a solution: support@har.com. If not, then you will no longer have MLS access.
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DislikeAbout 6 months ago
Har support staff is always a phone call away. In my opinion Im dealing with har they are prompt, professional and very knowledgeable about navigating the matrix system and or routing the members to the correct department for assistance and they are usually good at resolving any issues. So my suggestion is certainly to call har first and you will be helped to satisfaction.
source:
Har.com
Har.com
About 7 months ago
Did you log in as a Realtor/Pro? If yes, ten you should have access to Matrix. While logged in, click on the left side on MLS, Then on MLS standard, then on Matrix MLS. If you are not able to access Matrix MLS, then contact HAR directly.
About 7 months ago
I would reach out to HAR and walk them through the issue that you're having. I think they would be the best to help assist you. Good Luck!
About 7 months ago
Generally, you just go thru the members portal link available thru the HAR site by clicking on your profile pic in the top right corner of your computer screen
About 7 months ago
I would recommend calling HAR directly. They can tell you what steps you need to take to regain access. Call (713) 335-4240. Another option is going directly to the office for help. There are several around town. Here is the Fort Bend Location. 6680 Greatwood Pkwy, Sugar Land, TX 77479. Wish you the best.
About 7 months ago
Make sure you are logging in as a realtor, if you are a consumer, make sure you are accessing the consumer side. There is also a link if you are having trouble that should connect you to HAR.
About 7 months ago
Good morning, please see the contact number to HAR. HAR Central3693 Southwest Freeway, Houston, TX 77027 MapOffice (713) 629-1900Fax (713) 961-4869All the best,Nina Dillard, CNE, BrokerMotivated Realty LLC
About 7 months ago
If you are a real estate agent, call HAR. If you are a consumer, contact your agent and provide an email so the agent can set up a profile for you to start to receive and search on HAR. When you are associated to an agent, they will be able to help you set up a better search in the system for you. Let me know if you need assistance.
About 7 months ago
Good morning, you can definitely give HAR a call. If you are like me, youre trying to do it yourself. Make sure you are logging on as a consumer, if you are a consumer or realtor if you are a realtor. Also, check your user name make sure your user name is correct. Youre welcome to call me or email me and I will try to help you troubleshoot as well. If you get my voicemail, please leave a message and I will return your call shortly.
About 7 months ago
Contact HAR. They will assist you with regaining access to your matrix account.
About 7 months ago
Hello Veronica. Are you a consumer or a real estate agent? Consumers dont have access to matrix. However if youre a real estate agent you should see the matrix access button on the top right when you click to go to your agent dashboard. If you cant see, call HAR Central for guidance (theyre excellent and so helpful). Tel (713) 629-1900
About 7 months ago
I would recommend signing in and going to My Account. Click on view paid/unpaid invoices to make sure all your MLS fees are up to date.
Disclaimer: Answers provided are just opinions and should not be accepted as advice.
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