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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
12 Surveys

Larkin ST

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Theresa T
Posted on Oct 13, 2025

“Ms Phillips is a wonderful agent. She is very patient, good communication, answered promptly all my questions. Great Negotiator. She explained everything what she is doing. ”

Apollo ST

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

JoNell G
Posted on Oct 13, 2025

“Great service and knew the real estate world and area we wanted to buy in. I d recommend her and use her again. We are very happy in our new home and we are grateful for her expertise. ”

Arlington ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Holly H
Posted on Dec 12, 2024

“Jada is wonderful and professional. She made this so easy and stress free. ”

Clay Street

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Damian O
Posted on Jun 26, 2021

“Jada was invaluable and such a pleasure to work with! ”

Arlington Street

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Donna O
Posted on Apr 18, 2021

“Jada is simply amazing! We had some unusual obstacles, the freeze and other things, and she was calm and helpful throughout! Would highly recommend her!”

16th Street

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Liz L
Posted on Jan 19, 2021

“Jada was very accommodating and always a pleasure to work with. She showed us only those homes within the price range we suggested and never try to upsell us. We ended up deciding on our own to spend more on a home than we originally thought and she helped us work through that as well. Communicated beautifully with us at all times and made herself available when we needed her help. If she didn’t know an answer to a question she quickly found resources to get one for us. I will not hesitate to recommend Jada as a realtor!”

27th Street

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Alison D
Posted on Nov 11, 2020

“Jada is great! Thoughtful, great at communication, and very open about the entire process. ”

Arlington Street

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Hickory Street

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ranjita G
Posted on May 6, 2020

“We absolutely loved her! Jada is an excellent realtor and helped us through the entire journey to get us our first home ever. As first time home buyer, initially we did not know exactly what we wanted. She patiently guided us, showing upwards of 10 houses to help us figure it out. Once we honed in to our criteria, she was always on the lookout and would send us potential properties that met the criteria. She has excellent market knowledge. After visit to each potential house, she would send us an analysis of the various comparable houses to help us make up our minds. All through this, she never pushed us to make a decision in haste. She went through the entire home-buying process in great detail with us. After we found a house we wanted to buy, she was excellent in negotiating on our behalf! She helped us immensely through the inspections, negotiating repair work with the seller, and closing of the house. I remember she would even proactively check-in on the progress of the repairs periodically herself and update us! She always gave us a lot of personal attention and always went above and beyond to make the process easy for us. Her pleasant personality, patience, excellent communication and all the hard work she did on our behalf turned a stressful process of buying a house into a happy one. Even after the sale, she keeps in touch, and helps us with any questions we have. I would recommend her services in a heartbeat. Thank you Jada! ”

Woodland Street

Surveyed 6 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Cecilia M
Posted on Dec 15, 2019

“Jada made this process for us so easy as first time renters and always made herself available to us when we needed guidance or to see a house. I can not speak more highly of her. Thank you Jada for your professionalism and kindness!!”

Arlington Street

Surveyed 6 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Elise I
Posted on Oct 2, 2019

“My husband and I recently relocated to the UK and had to rent our house very fast. We successfully did it thanks to Jada. The house was on the market for only 3 days! Jada is a fantastic real estate agent dedicated to serve her clients’ interests. Her solid knowledge of the real estate market helped us tremendously throughout the process of renting our property, which was totally new to us. She provided a market survey so we could set up a renting amount aligned with the current market trend. She provided clear explanation of the overall process and took time to review all the paperwork with us step by step. She clarified all the questions we had in a timely manner, followed-up with property agency on our behalf and kept us informed of all the visits, even when we were in the UK. We felt totally up to date and on track despite the distance. We signed the contract electronically from the UK seamlessly. Jada made this whole experience so pleasant! We felt strongly supported throughout the process and would recommend Jada in a heartbeat to anyone who is going on an expatriation or need to rapidly rent or sell a property.”

26th Street

Surveyed 6 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jeanine M
Posted on Sep 4, 2019

“I’ve bought and sold many of homes in my day -Jada Phillips is the best realtor I have ever had the pleasure of working with! Her calm demeanor, knowledge, & patience are remarkable. We didn’t know where we wanted to buy and we drug her across town and she was gracious and kind ! She also provided us with all of the best services, providers & restaurants in the Heights and surrounding areas. I not only would hire her again but I also will refer her to everyone I know. She’s awesome! :) ”

Overall Rating
5/5
Rating based on 12 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience