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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
167 Surveys

Comice LN

Surveyed on Mar 23, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pebble Hill CT

Surveyed on Mar 12, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kimberly P
Posted on Mar 12, 2026

“Wonderful experience with a professional team. Highly recommended ”

Caper Shores CT

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

John &
Posted on Nov 12, 2025

“When you work with the Burton Group, you not only get Ellen, but her incredible husband and son, Everett and Dakota as well. They are absolutely WONDERFUL. Ellen's deep knowledge of the real estate market allowed us to sell our home in less than 2 weeks, which is incredible given the time of year. Her advice, accuracy in market assessment, and thoughtful guidance made this process seamless and stress-free. Ellen's team was highly responsive and we got answers to our questions at any hour sorry about that . We highly recommend Ellen and her team for all your real estate needs.”

Rain Creek DR

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Tina R
Posted on Aug 6, 2025

“If i m ever in the market to buy or sell i will always choose Ellen ”

Oak Grove CT

Surveyed 8 months ago
Represented the Seller
Represented the Seller
4.8/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
4/5

Seller's Comment

Bill &
Posted on Jul 16, 2025

“Nothing more to add. Good real estate agent. ”

Copernicus Cove CT

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Tina H
Posted on Jul 16, 2025

“Knowledge unmatched I ve done multiple transactions with Ellen and if I m ever in the market to buy sell i will always contact her. ”

Fair Oaks LN

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Marsha B
Posted on Jul 9, 2025

“Ellen was a delight to work with, very approachable and patiently guided me through this process that quite frankly was new to me. She's very savvy and I knew I was in good hands from the very moment I met her.”

Stern Springs LN

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kenneth B
Posted on Jul 9, 2025

“Highly experienced and knowledgeable of realtor markets. Recommend her for selling your home”

Cypress Run DR

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Martha C
Posted on Jul 9, 2025

“I needed to sell my house and Ellen worked very hard to sell the house and to see that I received a good price when it sold. She very professionally and with confident knowledge led me through the process. I certainly will contact her if I have property to sell in the future. ”

Island Hill CT

Surveyed 11 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Marsha G
Posted on May 2, 2025

“Ellen gave me such good advice on all real estate topics. She understood why I wanted to sell, a good sales price with market values, open houses, kept me involved with discussions. I always felt like she was genuine and cared for the process of my sale. I was fortunate to have her as my agent.”

Harbor View DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Hanoverian DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
4.5/5
Start FullStart FullStart FullStart FullStar Half
Competency
5/5
Knowledge
4/5
Communication
4/5
Experience
5/5

Agent's Comment

Ellen Burton
Posted on Feb 13, 2025
Fritz, I understand your ratings were based on the real estate market shift in 2024 and the untimely transfer of your file to a different title company right before closing. Other than that, I thank you for reminding me how happy you were with the work that I did for you in selling your house. I completely enjoyed working with you

Lone Star DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Red Alder WAY

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

George &
Posted on Oct 22, 2024

“Ellen Burton and her agency provided excellent service from planning the listing, advertising it and then at closing. She commissioned a strong on-line video tour that led to prospects. We had an overall pleasant experience with Ellen Burton ”

Nails Creek DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Nancy a
Posted on May 22, 2024

“Ellen Burton was SPOT ON every time there was any issue. Was knowledgeable and understood everything we had to do in order to sell our home. It wasn t a generic sale and required some tough negotiations which she handled with grace ”

Overall Rating
4.98/5
Rating based on 167 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience