Lead of BURTON Real Estate Group INC.

Ellen Burton

RE/MAX Fine Properties

"Email: Ellen@EllenBurton.com BURTON Real Estate Group"

Overall Client Experience Rating

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4.97




4.97 / 5.00
Based on 109 Completed Surveys

Competency

  4.98/5.0

Market Knowledge

  5.00/5.0

Communication

  4.94/5.0

My Experience

  4.96/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Alice Drive

Represented the Seller

- Survey On 05/05/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Sugar Crossing Drive

Represented the Seller

- Survey On 04/05/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ellen is a pleasure to work with, she made the entire process seem very smooth and easy. She kept us updated regularly and offered guidance at every step along the way.
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Street Name: Broken Pine Court

Represented the Buyer

- Survey On 03/22/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ellen did a great job. Our family had very specific needs for a home as we’re moving my father-in-law in with us. Ellen helped us find the perfect home for our family. She answered all our questions and advocated for our family with everyone form the seller to the lender. She was there to answer our questions from morning until night. Her commitment to her clients is amazing.
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Street Name: Freshwind Court

Represented the Seller

- Survey On 03/04/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ellen providing exceptional customer service. She kept me well-informed of any new developments. She was personally committed to providing the best experience. I would definitely use her services again. And I would also recommend her to others.
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Agent Comment:
Ken, you were an absolute joy to work with. Thank you for trusting me to help you with the past leases and the sale of your house. I look forward to working with you again.
Street Name: Gazebo Lane

Represented the Buyer

- Survey On 03/04/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ellen is a fantastic realtor and works only in the best interest of her clients. She is friendly, helpful, and knowledgable. She gives great advice on what to do to secure a deal on the home you love. She is available anytime to talk or chat about the house buying process. You can't do better than choosing Ellen as your next realtor.
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Street Name: Kiamesha Drive

Represented the Buyer

- Survey On 02/22/2021
Overall Rating: 4.80/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 4/5.0
Ellen was beyond amazing except for one afternoon when she was at an open house and kept us waiting for over an hour.
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Agent Comment:
Charles & Mary, I sincerely apologize for the miscommunication with the scheduling that day. I completely enjoyed working with all of you and I am so very happy that you found a perfect new home close to your son and his family. Thank you for allowing me to help you with this transition.
Street Name: Sunshine Court

Represented the Seller

- Survey On 01/08/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ellen impressed me with her knowledge of the housing market. She was always available to answer any questions and she made the home-selling and home-buying process seem effortless.
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Agent Comment:
Michael & Ruchi - you were both such a joy to work with and I honestly appreciate your trust in allowing me to help you find your new home and sell your existing one as well. I'm also very thankful for the friendship that developed in the process!
Street Name: Monarch Drive

Represented the Seller

- Survey On 11/19/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Don't they say that someone who is very skilled and great at their job makes it "look" effortless - masking all the hard work and knowledge that goes into achieving fantastic results? I certainly know that! Ellen did a great job for us and made selling our house as easy as it could possibly be. Couldn't be happier with her service.
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Agent Comment:
Thank you so much Kevin & Carol for allowing me to help you with the sale of your house. Thank you also for all of the repeat business & referrals over the years - I truly appreciate your trust.
Street Name: Lakeshore Forest Drive

Represented the Seller

- Survey On 12/01/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ellen was a true professional and a huge help is selling our home. I could not recommend her enough.
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Street Name: Arrowhead Court

Represented the Buyer

- Survey On 10/13/2020
Overall Rating: 4.80/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 4/5.0
If you were the Seller in this transaction and above information is incorrect, please click here.

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