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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
44 Surveys

Forrester TRL

Surveyed on Mar 31, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Josbely B
Posted on Mar 31, 2026

“Excellent service and personalized attention.”

Wyndehaven Lakes Drive

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Helen H
Posted on Jan 11, 2026

“Patricia es la realtor ideal para la venta y compra de una casa. Es profesional, correcta, respetuosa, positiva, eficaz y con una calidez humana incre ble. Ella hizo que todo el proceso terminara de una forma exitosa ”

Sunset Velvet DR

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Yojaira D
Posted on Dec 22, 2025

“Patricia siempre muy diligente y responsable con el proceso, atenci n impecable 100 recomendada Impeccable work of Patricia responsible and diligent 100 recommended ”

Riverwood Village Ln

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Riverwood Village Lane

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Clemencia L
Posted on Nov 3, 2025

“Excellent Broker Thank you so much Patricia, for your help and excellent work. You have always answered all our questions and needs. Clemencia L pez”

Doubtful Canyon DR

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jose T
Posted on Sep 17, 2025

“I had an absolutely wonderful experience working with Czelma Guerra. From beginning to end, everything was excellent. Her professionalism, knowledge, and experience were evident in every step of the process. What stood out the most was the warm and caring way she handled every detail. Communication was always clear, timely, and thoughtful, which made the entire process smooth and stress-free. She showed deep expertise in the real estate market, answered every question with patience, and provided valuable guidance throughout. Beyond her skills, what truly made the difference was the personal and affectionate way she treated me not just as a client, but with genuine care and respect. This combination of professionalism, knowledge, and warmth created the perfect experience. I wholeheartedly recommend Czelma Guerra to anyone looking for a Realtor. She truly go above and beyond in every way. She is the diamond of real estate agents ”

Sage Landing Ln

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Francesco C
Posted on Aug 31, 2025

“I had an excellent experience working with Czelma. Her professionalism, market knowledge, competence and responsiveness made my experience quite smooth and enjoyable. I highly recommend her ”

Doubtful Canyon DR

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jose T
Posted on May 7, 2025

“Czelma, I am really grateful for everything that you have done. Your patience, kindness, and genuine care made what could have been a stressful process so much easier and enjoyable. You took the time to really understand what I was looking for and always went the extra mile to make sure I felt supported and confident every step of the way. I could not have for a better realtor. You truly feel more than a professional, you are a trusted friend Thank you Czelma from the bottom of my heart for all the hard work and dedication”

Zoysia Point LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Maria R
Posted on Apr 11, 2025

“Patricia helped us during the process. She informed all the participants about the stages and progress it was beneficial. She is one of the best realtors that we know. It will be delightful to work with her in another opportunity.”

Oakwood Ln

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Diamela B
Posted on Dec 26, 2024

“Patricia is an amazing realtor who consistently delivers excellent customer service, knowledge, kindness, but most important of all, she means business. ”

Grapewood LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Andrea A
Posted on Dec 9, 2024

“Patricia did an exceptional job finding us our first home here in Houston. We loved everything about our experience she knew from the beginning what to show us it was great ”

Maverick Point LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Soledad C
Posted on Oct 21, 2024

“We loved working with Czelma Guerra and we appreciated all her help in the process of seling our home in Katy. She went above and beyond to help us during every step of the process . We coudn't be more happy with the wonderful services we received from Czelma Guerra and If we ever need to sell our current home,we know exactly who to call when the time comes.”

Red River DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Olmary S
Posted on Sep 28, 2024

“Recibimos toda la informaci n y orientaci n qu necesit bamos, muy amable siempre respond a cualquier duda, muy agradecidos porque nos ayud y apoyo para poder rentar la casa ”

Laura Shore DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jose T
Posted on Sep 28, 2024

“It was a delightful pleasure working with Czelma during the process of selling my house. She was extremely patient and took the time to explain every step of the way and answer the multitude of questions that I have along the way. Czelma was coordinated with all parties to make the process smooth and flawless. Because all her diligent work upfront, the process was painless and fast - sold the house in 18 days I strongly recommend Czelma for the selling or purchase of your home. Thank you Czelma and God Bless You ”

Agent's Comment

Czelma Guerra
Posted on Sep 28, 2024
Mil gracias José, no sabes cuánto me alegra que estés contento con mi servicio, haberte servido. Amén Amen!

Wormwood DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Soledad C
Posted on Sep 6, 2024

“Patricia was a very good understanding about our need and a wonderful help for me and my husband to find our new beautiful home ”

Overall Rating
4.98/5
Rating based on 44 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience