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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
170 Surveys

Shanley Landing CT

Surveyed on Jan 24, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Uptown Park BLVD

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Vernon B
Posted on Dec 1, 2025

“CW is the Best ”

Augusta CT

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Attlee DR

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Claudia F
Posted on Jun 30, 2025

“I had no experience with selling a house, but Mr. Ross was very helpful and talked me through the process. I would certainly recommend him and his wife to anyone looking for a real estate agent.”

Hat Creek DR

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Nicole A
Posted on Jun 30, 2025

“CW was tremendously supportive throughout our home buying and selling process. He helped us to navigate difficult tenant issues when selling our rental and also ensured we were advocated for when working with our new builder. He stayed with us for hours on closing day to ensure everything went off without a hitch We can t thank CW enough and are so happy in our new home ”

Gentle Willow LN

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kelly F
Posted on Jun 2, 2025

“This is our third transaction with CW and the Home Coach Team. We have continued to be blown away with the market knowledge, responsiveness, honesty, and enjoyment involved in working with this team Hire CW and the Home Coach ”

Shadow Creek CT

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Charles R
Posted on Jan 5, 2025

“CW was amazing. He made the home search and buying process so easy. He gave great advice and seemed to know exactly what we were looking for in a home and what we did not want. He and his team always were quick to respond to questions and it felt like it was always easy to get in touch with him when needed. I highly recommend CW and will surely use him in the future.”

Westpark DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Longview DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Randy H
Posted on Jul 8, 2024

“CW and his team do a great job keepning me informed and moving the leasing process forward quickly with quality tenant candidates. Will use them again.”

Deer Shadow CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Beaconshire RD

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Anzac DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Michael H
Posted on Nov 3, 2023

“Our realtor, Carol Haynes was amazing We originally went under contract on a house that did not end up having a clean inspection, she advised us to bring in a structural engineer to check the foundation and it saved us from making a horrible decision on a house. We were able to terminate the contract and she found us our dream home a week later. We could not be happier with how everything turned out. ”

Wellwood CT

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Dorrance LN

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Rollingwood DR

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Joe B
Posted on Oct 3, 2023

“The transaction was handled professionally”

Overall Rating
4.94/5
Rating based on 170 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience