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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
67 Surveys

Laguna Villas

Surveyed on Apr 20, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

TIsie D
Posted on Apr 20, 2026

“She went above and beyond with our request Which lead to us finding our perfect home.”

Laguna Villas

Surveyed on Apr 15, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Raef K
Posted on Apr 15, 2026

“Carrie was great to work with and recommend her for anyone looking to sell or rent their house. ”

Agent's Comment

Carrie Lam
Posted on Apr 15, 2026
Raef, thank you for your kind words. It was a great pleasure working with you. Feel free to reach out if you have any other real estate needs.

Lehman ST

Surveyed on Apr 2, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Julie S
Posted on Apr 2, 2026

“Carrie Lam is an excellent agent with great communication and in a timely manner. She understands what I'm looking for and gives me the personal attention that I need.”

Agent's Comment

Carrie Lam
Posted on Apr 02, 2026
Thank you Julie for the kind words. It has been a great pleasure working with you.

Hopkins Cedar DR

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Chadd H
Posted on Dec 15, 2025

“Carrie was very knowledgeable of the market, and had great feel for comps in the area. She was professional and easy to work with, and was sure to see our transaction through to closing. ”

Hempstead Villa LN

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ruidong S
Posted on Nov 24, 2025

“Thank you, Carrie for your outstanding services Have a great Thanksgiving holiday ”

Agent's Comment

Carrie Lam
Posted on Nov 24, 2025
Thank you Ray! It was a great pleasure working with you.

Floyd ST

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Lara S
Posted on Aug 22, 2025

“Carrie is a consummate professional. She is thorough and communicated in a timely manner. We will work with Carrie for all real estate needs moving forward. ”

Agent's Comment

Carrie Lam
Posted on Aug 22, 2025
Lara, thank you so much for your kind words. It was a great pleasure working with you and Michael. Do not hesitate to reach out if you have any questions or concerns in the future.

Chippendale RD

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Radcliffe ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Old Fort RD

Surveyed 1 year ago
Represented the Seller
Represented the Seller
4.5/5
Start FullStart FullStart FullStart FullStar Half
Competency
5/5
Knowledge
4/5
Communication
4/5
Experience
5/5

Cook ST

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cheshire Lane

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Nina K
Posted on May 10, 2023

“Carrie went above and beyond We bought our home from out of country and she was there every step of the way to help us and guide us We ve never had a realtor like her ”

Briar Hollow Place

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Don Alejandro

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Herman l
Posted on Aug 14, 2022

“Carrie's competency and market knowledge is second to none. Her down-to-earth style of communication makes it apparent that she had our best interests at heart. Looking forward to using Carrie again for our future real estate needs!”

Post Oak Lane

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Dave C
Posted on Jul 1, 2022

“Exceptional service and guidance as we navigated a complicated situation with multiple parties. She was very helpful in everything and extraordinarily responsive.”

Jewel Meadow Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.91/5
Rating based on 67 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.84 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience