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I have been trying to get rid of the disgusting roach infestation & rats that have been in my apartment and once the pest control came by for 2 weeks in a row, they started to steal from me because all of my BABY items went missing and the ONLY people that have access to the unit are pest control and maintenance. Which by the way, I’ve put in a work order for a bunch of other things as well way back when I moved in on April 1 and NOTHING has been done. The front office will pretend they care but then nothing will be done. They don’t take anything into consideration and I am allergic to German roaches and I can’t even breathe in my own apartment. I have filed a complaint to the city Austin tenant and Austin codes department and I have legal right to get out of my lease without penalty and the property management said that I cannot because “ I have to pay “ for early release when clearly they’re in many violations of health code. It is very ridiculous at how they pretend nothing is wrong with the unit when there are roaches falling down the ceiling AND I am charged with teach valet when my trash will stay sitting outside rotting my door for WEEKS. Such a terrible experience. They will light gas you into thinking you are paying low rent and then they hit you with hidden fees when rent comes.

I’ve had a good experience living at Array. The property is well maintained, and the community areas are always clean and inviting. The location is also very convenient with easy access to shopping, restaurants, and major roads, which makes daily errands and commuting much easier. The staff has been friendly and responsive whenever I’ve needed assistance, and maintenance requests have been handled in a reasonable time. Overall it’s been a comfortable place to live. Overall it’s a solid community and a nice place to call home.

Horrible experience. When I moved in, my stove was 6" out from the wall and there were hundreds of dead cockroaches everywhere. Inside light fixtures, in my garbage disposal, in kitchen drawers...everywhere. The place was filthy (disgusting residue and stains in drawers, someone elses' hair in the shower drain) and the make-ready had obviously not been finished, but management wouldn't do anything about it. I had to pester maintenance for a week+ to get very basic things fixed (multiple doors didn't close, cabinets missing handles, smoke detector laying out disassembled, kitchen sink leaking into cabinet below—these are a few things from a list of 10+ items. also, the HVAC cover fell open while I was getting out of the shower, narrowly missing my head, and showered the entire bathroom in filth). They changed out the roach-filled light fixtures, but I had to rent a vacuum to get rid of the other dead roaches because they wouldn't do anything about them. Half of the photos attached are from the day after I moved in, the other half are from the water damage described below. The reason I moved out was because my apartment had obvious mold and water issues that were getting drastically worse, and the office didn't respond to multiple written requests to fix it ASAP. My nasal congestion got much worse and I started having nosebleeds every day—not symptoms you want to deal with when there's a respiratory disease pandemic. When they did finally send maintenance people in, they weren't wearing masks (I had been assured they would be) and they had incorrect information (asked where the "leak" was, when what I had been complaining about was that the walls and ceiling were visibly cracking because they were so swollen from water, but was very clear that there were no leaks). I spent several weeks chasing up the office, trying to get information on what kind of repairs would be done and when, and when I never got any solid answer I made preparations to move out. I never received any communication from the complex after moving out, and then in November got a bill from a collections agency for the remainder of my lease *plus interest,* which is ILLEGAL. I'm guessing they sent it straight to collections because I'm not even sure they CAN legally send me a bill with the current COVID-19 eviction restrictions. Avoid this place, it's a filthy mess and management is unprofessional, unethical, lazy, and disorganized.

The location in East Riverside makes it so easy to get around Austin you’re close to downtown, Lady Bird Lake, great restaurants, and fun neighborhoods. The apartment itself has modern features like stainless-steel appliances, granite countertops, and spacious layouts that make it feel really comfortable and stylish. The resort-style pool, dog park, and fitness center are also great!! Management and maintenance have always been responsive whenever I’ve needed help, and overall it’s been a great place. Yahir has helped us so much and he has been so incredibly kind and attentive Highly recommended if you want a well-located community with tons of amenities

I’ve been a resident at Array for almost 6 months and my experience with the office staff has been great! Yahir and Amayra are extremely warm, welcoming and helpful. They are attentive to all resident needs and concerns. I went in for a service request regarding my fridge and they got it solved in 2 hours. They are rockstars!