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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
11 Surveys

Terrance Springs LN

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Alex X
Posted on Jul 2, 2025

“Our agent was extremely professional, proactive, and always attentive to our needs throughout the entire home-buying process. She approached every detail with care and made us feel fully supported at every step. Her enthusiasm and dedication truly made a difference we highly recommend her ”

Daisy Meadow PL

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Ryann Rose Creek LN

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pennybacker Bridge DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Brandon J
Posted on Apr 17, 2025

“Yao Renae is the most professional and intelligent realtor ever met. We have the ideal house rented in a short of period with her and her husband' s great supports. Definitely a super five star ”

Crystal Ivy LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Rita M
Posted on Dec 13, 2024

“Excellent services. This is not my first home purchase but Ms. Chen outperformed my previous agent in so many ways. Highly recommend ”

Duchamp

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Yuchen S
Posted on Nov 23, 2024

“I had the pleasure of working with Yao Chen during my recent home search, and I couldn't be more impressed with the level of professionalism, expertise, and dedication they provided throughout the process. From the very beginning, Yao took the time to understand my needs and preferences, offering valuable insights and guidance every step of the way. They were always responsive, answering my questions promptly and keeping me informed at all stages of the transaction. What stood out most was their genuine commitment to finding the perfect home for me not just a sale. I felt supported and confident in my decisions thanks to their knowledge and attention to detail. I highly recommend Yao to anyone looking for a reliable, trustworthy, and knowledgeable realtor. They made the whole experience smooth and enjoyable.”

Teton Rock TRL

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Falling Fig LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jesse Y
Posted on Nov 6, 2024

“I couldn t be happier with my experience working with Yao Chen as my Realtor From the first meeting to closing on my property, Yao demonstrated an incredible level of professionalism, expertise, and care. She guided me through every step of the process, answering all of my questions thoroughly and promptly, making the entire transaction smooth and stress-free. Her knowledge of the Houston market and keen negotiation skills ensured I got the best possible deal. I would highly recommend Yao to anyone looking to buy or sell a home she truly goes above and beyond Thank you, Yao, for a fantastic experience ”

Red Tamarack LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sarah Z
Posted on Nov 6, 2024

“Very nice experience ”

Sunflower DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jessica L
Posted on Nov 6, 2024

“Very reliable gold medal broker ”

Ginosa TRL

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sarah Z
Posted on Nov 6, 2024

“Very professional service ”

Overall Rating
5/5
Rating based on 11 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience