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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
61 Surveys

Payne RD

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

William P
Posted on Dec 17, 2025

“William is really professional and he has excellent customer service, answers questions easy to understand, very cordial and nice. Anytime we had questions he answer our phone calls, even if we left a message he would call back without hesitation. He also gets extra points for being bilingual. ”

Bluebonnet DR

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ananias
Posted on Dec 15, 2025

“Es muy responsable en su trabajo. Te ayuda en todo el proceso. Lo recomiendo es muy bueno.”

Silver Poplar LN

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Maya A
Posted on Dec 15, 2025

“William was very knowledgeable about the area and very thorough in explaining everything we needed to know. I highly recommend him ”

Cottage Field RD

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sebastijan B
Posted on Dec 15, 2025

“Friendly, always on time and patient. Best realtor I ever worked and I worked with few. ”

Texas Hill Country Rd

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Beach Airport RD

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Alfredo
Posted on Jun 18, 2025

“I want to express our appreciation to William Puente for his management in the office leasing process located at 847 Beach Airport Rd, Conroe, TX 77301. For his professionalism, dedication, and efficiency. ”

Verde Trails DR

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Juana M
Posted on May 20, 2025

“Knowledgeable, honest. William is a professional, and always responsive to any question or concern. Overall the experience was great ”

Silver Poplar LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Marwa A
Posted on Apr 22, 2025

“William made our experience wonderful, easy and smooth. He s very knowledgeable and a great communicator. ”

Dunlavy

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Nikola
Posted on Mar 17, 2025

“William is very professional, helpful and understands the market well. Great buying experience. Thank you ”

Payne RD

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

William
Posted on Jan 14, 2025

“I had an excellent experience working with William. His extensive market knowledge made the entire process smooth, and he successfully sold my remodel project while always keeping my best interests in mind. Even when I encountered hiccups with the title, William went above and beyond to help resolve the issues. I highly recommend him to anyone looking to buy or sell ”

Jeanetta ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Marwa A
Posted on Jan 14, 2025

“William was very helpful, informative and was always available when I had questions or concerns. ”

Martin Luther King Jr ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Saul
Posted on Dec 12, 2024

“William exceeded my expectations during my first time buying a house. He was always available and in constant communication. He got me an incredible reduction on the selling price. Tambi n ofrece el servicio completamente en espa ol. Lo recomiendo completamente ”

Delia ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Delafield Street

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Birdeye i
Posted on Nov 5, 2024

“Great realtor Professional, knowledgeable, and responsive. Made the entire process smooth. Highly recommend ”

Delia ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Natasha
Posted on Nov 4, 2024

“Great experience with William Highly recommend ”

Overall Rating
4.99/5
Rating based on 61 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience