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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
49 Surveys

Kittian Bay CT

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sherman
Posted on Aug 17, 2025

“William Graff was extremely helpful during our entire selling and buying process. I would highly recommend him to help my closest friends and colleagues. ”

Beechnut ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Katie S
Posted on Sep 26, 2024

“Bill was excellent. His knowledge and understanding of the market was outstanding. We live out of state and his experience in dealing with out of state sale was phenomenal. Thank you Bill”

Warwana RD

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Carl G
Posted on Sep 25, 2024

“Bill was very knowledgeable about the issues of moving a senior quickly. He communicated with us regularly hand helped us set up other services we needed. I highly recommend him ”

Indian Ridge DR

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Chinaberry Drive

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Del Rio Trail West

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Stefanie
Posted on Jul 6, 2023

“Bill is always there every step of the way He checks in and makes sure you are happy with the process. He is super knowledgeable and I felt like I always have personal attention even though I knew he was super busy.”

Rolling Stream Drive

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Stefanie
Posted on Jul 6, 2023

“Bill is always there every step of the way He checks in and makes sure you are happy with the process. He is super knowledgeable and I felt like I always have personal attention even though I knew he was super busy.”

Hazelhurst Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ted J
Posted on Mar 10, 2023

“Mr Graff was extremely professional,courteous,helpful and supportive during the entire process.”

Darmera Court

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Lisa C
Posted on Apr 1, 2022

“I have owned and sold many properties in the last few years. My experience with Bill Graff was excellent. What I found that to an agent a sale is a sale and the agents sometimes will go out if there way for the buyer because its all about the money. To. Me I found Bill looked after his client first and foremost. Hard to find that balance in agents today. It was a very smooth transaction. No pressure no drama.Thank you for looking after me. I also got more money out of the deal with Bill then I expected. Thank you again. ”

Yorkpoint Drive

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Le
Posted on Jan 4, 2022

“I have listed my above property for rent with Mr Graft twice. He found great tenants both times in a short period. I was very happy with his service. He is very professional and knowledgable in real estate. I highly recommend his service.”

Woolford Drive

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Trey
Posted on Jan 4, 2022

“Great, simple and easy process!”

Homewood Lane

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Tim
Posted on Jan 3, 2022

“I worked with Bill for many years in my Association management job. He was a stand out among his Board of Directors and other investment property owners in that Association. He is one of a kind. I trust him with anything he does and got lucky because he is a Real Estate Broker too. My house sold in days and I closed so quickly with near no negotiating and a great title company to close the deal. I hold a Texas Salesperson license for over 20 years myself. With 25 years in Apartment and Condominium association management. Bill Graff is a model for the Integrity, Knowledge and Ethics that is the foundation for the title of Realtor. ”

Brighton Place Court

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Bill
Posted on Jan 3, 2022

“I was very pleased with the professionalism and expertise Bill brought to the whole process from start to finish. I would highly recommend him. ”

Beeston Hall Court

Surveyed 6 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Alexia &
Posted on Sep 23, 2019

“From the very first time we walked randomly into that open house and first met Mr. Graff to our last encounter at signing, he’s been honest, courteous, efficient and always looking out for us. His professionalism and knowledge of real estate is top notch! We couldn’t have asked for a better realtor to help us find and nail down our first home. ”

Stablewood Manor

Surveyed 6 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Dan E
Posted on Aug 14, 2019

“Bill, took me, as a first time home buyer, through the entire process step by step. He quickly responded to any question that game up before, during and after the purchase!”

Overall Rating
4.97/5
Rating based on 49 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience