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4.97/5
CER Ratings based on 55 completed surveys.
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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
55 Surveys

Ellis Park LN

Surveyed on Oct 15, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Matt W
Posted on Oct 15, 2026

“Bill was very professional. He kept us updated and was very thorough in explaining his process. ”

Agent's Comment

William Graff
Posted on Oct 15, 2026
Thank you for the positive feedback. It was a pleasure serving you all.

Bush Sage DR

Surveyed on Oct 5, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kyle H
Posted on Oct 5, 2026

“Bill and Carmen were very helpful. I needed referrals to contractors and they had them and results were great. Made selling my mother s house while I was 300 miles away, a breeze. Highly recommend them. ”

Agent's Comment

William Graff
Posted on Oct 05, 2026
Thank you, Kyle. It was a pleasure helping your Mom and family.

Trillium CT

Surveyed on Oct 5, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ronald B
Posted on Oct 5, 2026

“Bill and Carmen were the BEST None better.”

Vander Dale CT

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Oralia DR

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jerry B
Posted on Apr 27, 2026

“Excellent assistance ”

De Lagos CIR

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

David W
Posted on Apr 22, 2026

“BOTH BILL AND CARMEN WERE FIRST RATE REALTORS®. VERY INVOLVED IN THE SALE AND COMMUNICATION WAS GREAT. THEY PROVIDED VALUABLE ADVISE, PATIENCE, SUGGESTIONS AND PRICING STRATEGIES THAT WERE 5 STAR. GREAT EXPERIENCE. STRONGLY RECOMMEND THEM.”

Kittian Bay CT

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sherman
Posted on Aug 17, 2025

“William Graff was extremely helpful during our entire selling and buying process. I would highly recommend him to help my closest friends and colleagues. ”

Beechnut ST

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Katie S
Posted on Sep 26, 2024

“Bill was excellent. His knowledge and understanding of the market was outstanding. We live out of state and his experience in dealing with out of state sale was phenomenal. Thank you Bill”

Warwana RD

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Carl G
Posted on Sep 25, 2024

“Bill was very knowledgeable about the issues of moving a senior quickly. He communicated with us regularly hand helped us set up other services we needed. I highly recommend him ”

Indian Ridge DR

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Chinaberry Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Del Rio Trail West

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Stefanie
Posted on Jul 6, 2023

“Bill is always there every step of the way He checks in and makes sure you are happy with the process. He is super knowledgeable and I felt like I always have personal attention even though I knew he was super busy.”

Rolling Stream Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Stefanie
Posted on Jul 6, 2023

“Bill is always there every step of the way He checks in and makes sure you are happy with the process. He is super knowledgeable and I felt like I always have personal attention even though I knew he was super busy.”

Hazelhurst Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ted J
Posted on Mar 10, 2023

“Mr Graff was extremely professional,courteous,helpful and supportive during the entire process.”

Darmera Court

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Lisa C
Posted on Apr 1, 2022

“I have owned and sold many properties in the last few years. My experience with Bill Graff was excellent. What I found that to an agent a sale is a sale and the agents sometimes will go out if there way for the buyer because its all about the money. To. Me I found Bill looked after his client first and foremost. Hard to find that balance in agents today. It was a very smooth transaction. No pressure no drama.Thank you for looking after me. I also got more money out of the deal with Bill then I expected. Thank you again. ”

Overall Rating
4.97/5
Rating based on 55 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience