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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
137 Surveys

Diamond Falls LN

Surveyed on Mar 22, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ximena A
Posted on Mar 22, 2026

“Vikki and Rich are simply the best. Five years ago, during the height of COVID, we left our home in Mexico and trusted them to help us buy our home in Spring. When it came time to move to Dallas, there was no question who we wanted to work with to sell that same home. They went far above and beyond throughout the entire process. We had a significant list of repairs to tackle, and they not only connected us with reliable vendors, but Rich personally made more than a dozen trips to the house 45 minutes each way to meet repairmen and help in any way he could to make the home truly shine. It was a challenging transaction, but Vikki s communication, professionalism, and steady support made all the difference. She created a spirit of collaboration that kept everything moving forward, and we made it to the finish line because of her and Rich. We are so grateful and would recommend them without hesitation to anyone buying or selling a home.”

Del Monte DR

Surveyed on Mar 11, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Barbara L
Posted on Mar 11, 2026

“Vikki was wonderful ”

Republic Park TRL

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Yvonne H
Posted on Aug 18, 2025

“Vikki and Rich are a great team. Very knowledgeable and always happy to help. Look forward to working with them again. ”

Louise ST

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Rebecca
Posted on Jul 1, 2025

“Vikki Rich have gone above and beyond for me more than once - my recent experience was not different There is always a little twist in buying and selling a house, and they do whatever it takes to ensure a smooth outcome ”

Laurelfield DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Arly
Posted on Mar 20, 2025

“Where do we even begin with Vikki and Rich? From the very start, it was clear they were a power couple who would do whatever it took to help us find our perfect home. Despite our search neighbourhoods being outside their usual geographical areas in Houston, they went above and beyond to familiarize themselves with the neighbourhood details. We were instantly comfortable around them and they felt like parental figures as well as realtors, which was especially nice for us, having moved so far from our families. They were never afraid to share their honest opinions—Vikki’s negotiation skills and Rich’s detailed knowledge of the inspection process, home maintenance, and structural issues made them an incredible team to have on our side. Not only are they outstanding realtors, but they are also genuinely wonderful people who have since become friends. Thank you, Vikki and Rich!”

Greenway PLZ

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Howard LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Nicholson ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Daniel B
Posted on May 3, 2024

“Vikki and Rich were incredibly caring, kind and thoughtful with our home. Rich spent hours and hours as a project manager ensuring our home was ready for sale. Vikki handled the promotion and sale of our home in the most professional manner. Their guidance and care for all aspects of the sale were paramount in us coming out of this feeling good. Couldn t have asked for a better duo to work with ”

Holly Hall ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Barry C
Posted on Apr 23, 2024

“Vikki was an absolute pleasure to work with. The locations she found for me were outstanding. She is an amazing Realtor.”

Grape ST

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Longcliffe DR

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Danielle A
Posted on Mar 21, 2024

“I absolutely LOVED working with Vikki, aka The Closer She s honest, has sound judgment, and integrity. ”

Caroline ST

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Tammy F
Posted on Mar 19, 2024

“Vikki brings years of experience, knowledge, and professionalism to the table. She answered all my questions and worked hard to get the most from our home sale. I couldn t have been more satisfied, and I recommend her wholeheartedly, whether you are buying, selling, or both ”

Oak Place DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Tammy F
Posted on Mar 11, 2024

“Vikki is so knowledgeable, professional, and just a joy to work with, and Rich is so helpful with the home inspection report and advice on repairs. What a dream team ”

Peckham ST

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Eduardo M
Posted on Mar 9, 2024

“Vikki is sharp, personable, knowledgeable, professional, responsive and efficient. She was always available at all hours , and ready to find answers and solve problems for us. She has an attention to detail and was a great advocate for us. Highly recommend ”

Agent's Comment

Vikki Evans
Posted on Mar 09, 2024
Rich and I loved working with both of you. Excited to be a part of your first time home buying experience!

Aberdeen WAY

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.99/5
Rating based on 137 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience