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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
50 Surveys

Ridgewood Manor CT

Surveyed on Apr 7, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Abby L
Posted on Apr 7, 2026

“Tommy was extremely supported and had great communication throughout the process. He had great knowledge about the communities we were interested in. He also was so flexible with us and gave us the VIP treatment. When our inspectors weren t able to visit our potential home before we left for vacation and before our option period ended, Tommy went above and beyond to help. He pulled every string he could and successfully arranged for an inspector to come out early the next morning before we left. This truly showed how committed he was to ensuring we found our perfect home. Tommy deserves more stars than 5. We hope everyone who chooses to buy a home in Pearland will choose Tommy Pounds too ”

Chesterwood DR

Surveyed on Jan 30, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Melissa F
Posted on Jan 30, 2026

“Tommy was amazing He made himself very available even at weird times, he responded very quickly, and went to bat for us to make sure we got the agreed upon rent price. 12 10 would recommend him to anyone ”

Mesquite DR

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Don J
Posted on Dec 28, 2025

“Tommy was outstanding and so professional. He was so accommodating and prompt. Tommy was also very personable and professional. 10 Stars ”

Victoria CT

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Michel L
Posted on Nov 12, 2025

“Great personality, always looking for you in this process to get the best deal. Generous with his time for any explanation. Professional and very respectful. ”

Brettwood DR

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Lizbeth G
Posted on Nov 7, 2025

“We were referred to Tommy, and I m so glad we were From the very beginning, he went above and beyond to help us find the perfect home. Any time we wanted to see a house, Tommy made it work around our schedule, and if he thought we d love a property, he d send it right over and meet us there as soon as he could. He truly cares about his clients and makes you feel supported every step of the way. Tommy is not only kind and hardworking but also very knowledgeable about the industry. You can tell he genuinely loves what he does. We couldn t have asked for a better realtor and are so grateful for everything he did for us ”

Piping Rock PL

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Antonio G
Posted on Oct 31, 2025

“Tommy is very responsible and professional. Working with him is always a pleasure. He is on top of all the details during the entire process. ”

Starborrough DR

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Garrett D
Posted on Oct 23, 2025

“Tommy was recommended to us by a family member and was nothing but exceptional during the whole process. We previously had a rough experience with a different realtor, Tommy was able to step in and help us find our dream home. He communicated clearly and guided us through every step. I would definitely recommend Tommy to anyone looking to buy a home. ”

Fairway LOOP

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

County Road 348, Zavalla, TX, USA

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pine Harbour DR

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Antonio A
Posted on Sep 25, 2025

“Tommy is very dedicated, knowledgeable, and cares deeply for his clients. ”

Fm-457

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mario R
Posted on Sep 19, 2025

“Simply the best choice, I highly recommend Tommy for all of the above ”

Westwood DR

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Susan L
Posted on Aug 18, 2025

“My husband and I could not have asked for a better experience. Tommy is very knowledgeable and eager to share his knowledge and experiences. He really worked hard to get us the best deal and always had our best interest in mind. We always appreciated his punctuality and availability. We will definitely be working with Tommy and his team in the future. ”

Crystal Falls DR

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Michel L
Posted on Aug 14, 2025

“Always available for any questions. Share experience's about knowledge house market to find the right price for the house. ”

Pearl DR

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Cory P
Posted on Aug 4, 2025

“Tommy pounds is amazing I will be sending everyone I know that wants to buy a house his way , very professional and any questions I had, he had the answers I can t thank him enough for helping me and my fianc buy our first home. ”

CR 860

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mario R
Posted on Jul 26, 2025

“Tommy is very knowledgeable in this field, as well as very professional, intelligent, and he is always looking out for the best interest of his client, setting aside his financial interest. Not to mention his extremely high working efforts, he is always available to answer phone calls, I would highly recommend his services to anyone that is looking to buy or sell any real estate property. ”

Overall Rating
5/5
Rating based on 50 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience