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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
155 Surveys

16th AVE

Surveyed on Mar 17, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Tyler
Posted on Mar 17, 2026

“Susy made an incredibly complicated life milestone simple. I ve been dreaming of owning my own home, and Susy was able to help make that a reality. Cannot recommend her enough, she went well above and beyond. ”

Seawall BLVD

Surveyed on Feb 21, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Liz a
Posted on Feb 21, 2026

“This is the 4th time Ms.represented us in Property transactions. She is the best. ”

Abbey LN

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Terry a
Posted on Dec 21, 2025

“Suzy is always spot on. She always follows thorough. Suzy is a true professional and gives her clients her all ”

Nasa Rd 1

Surveyed 3 months ago
Represented the Seller
Represented the Seller
4.5/5
Start FullStart FullStart FullStart FullStar Half
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
4/5

Seller's Comment

Leela C
Posted on Dec 18, 2025

“She is really good with the work she did she is very nice and have good knowledge i will buy from her any time”

Shoal Pointe LN

Surveyed 4 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Diana B
Posted on Dec 1, 2025

“Susy was a great realtor for us-again. She helped us find a house when we moved to League City, and then helped us sell as we prepared to move out of state. Susy's knowledge and experience was key for us and we would gladly recommend her to anyone needing to buy or sell ”

Abbey LN

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Terry H
Posted on Sep 2, 2025

“She always does excellent. I've used her for many years now. Thanks Susy”

Pembroke Bay DR

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Walter
Posted on Sep 1, 2025

“Have bought and sold several properties with Susy over the years. Always a good experience.”

Seacrest BLVD

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Robert, C
Posted on Dec 11, 2024

“Susy was great throughout the entire process. She acted in a timely manner when communicating with the owner s realtor, answering all of our questions and helping us navigate negotiations. She kept us informed of all necessary paperwork so that closing was a breeze. This was our second time using Susy to buy a home and will continue to use her in the future. ”

Wallington LN

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Keith a
Posted on Apr 3, 2024

“Susy Stapp was wonderful to work with every step of the way. She is so knowledgeable about Real Estate and she is patient, honest, and goes above and beyond to help her clients. We have worked with her twice and would highly recommend her to family and friends.”

Bending Shore CT

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Rick &
Posted on Feb 5, 2024

“Choosing Susy Stapp was one of the best decisions we made in our home buying experience She was so knowledgeable, helpful, professional and very committed to finding the prefect home for us. I will refer her to other friends and family in the future. ”

Bending Shore CT

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Mark &
Posted on Feb 5, 2024

“Susy was a pro from first to last ”

Delores ST

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Delores ST

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Dean a
Posted on Dec 27, 2023

“Susy is professional, knowledgeable and communicative. We use her for all of our real estate needs ”

Veranda Mist

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Deb a
Posted on Sep 12, 2023

“I ve had the pleasure of working with Susy on two separate occasions, and both experiences were nothing short of exceptional. Susy s profound understanding of the market, combined with her commitment to understanding my unique needs, made the home-buying process seamless and enjoyable. She s more than just a realtor she s a trusted guide in the complex world of real estate. I wholeheartedly recommend Susy for anyone seeking a truly personalized and delightful real estate experience. Can t wait for our next collaboration ”

Lynn LN

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mack &
Posted on Aug 24, 2023

“Susy showed us numerous homes with great professionalism and patience. She made herself available as needed and helped us find our new home. Grateful. ”

Overall Rating
4.97/5
Rating based on 155 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience