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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
15 Surveys

Willow Hill DR

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Karen C
Posted on Nov 15, 2025

“Susan is a superstar realtor. She is trustworthy, kind, caring, honest and gave 110 in getting house sold. She recommended people to do repairs that did awesome work and priced fairly. Living in a different state I had to rely on Susan when I was not able to be there at times and she did not disappoint She helped with anything that was needed. She just goes over and above to help. I can not express enough how wonderful she is She certainly was a blessing for me and will be for anyone that chooses her as their realtor ”

Blue Jasmine CT

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kathleen T
Posted on Nov 3, 2025

“Susan was wonderful to work with She is incredibly knowledgeable and professional ”

La Costa DR

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

LuLu P
Posted on Jul 20, 2025

“Sue has handled 5 real estate transactions for me in the last few years and she continues to inspire confidence and dedication to whatever task is at hand. She will continue to be the only agent I will use to handle any real estate issue I have. Keep up the excellent work Sue and thank you for your professionalism and expertise.”

Hansen DR

Surveyed 11 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Constants CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Marine B
Posted on Feb 12, 2025

“I would recommend anytime. Susan cares about her clients and it shows in her dedication to detail. I enjoyed working with her on this project. ”

Deer Ridge DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Shannon G
Posted on Oct 8, 2024

“Sue was absolutely wonderful. She worked so hard to help us find the right home and We are very grateful for her help and Knowledge. I highly recommend sue for helping you buy or rent a home. She will get it done right and make sure you are satisfied. ”

Deer Grass CT

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Bozhana P
Posted on Sep 5, 2024

“Ms. Schefft is amazing. She is a great expert, was always there for us, helped us every step of the way and made sure we get all our wishes covered. She was available to talk to us every time we needed her regardless the hour and we greatly appreciated her support during this important step for us. We recommend her as a great competent agent ”

Shannon ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Dixie c
Posted on May 14, 2024

“ Susan Shefft is an amazing realtor I would highly recommend her to anyone if buying or selling. She had to deal with a lot of difficulties from the seller on the property I didn t puchase and on the property I did ultimately buy.”

Bolivar Point LN

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Nureen s
Posted on Mar 27, 2024

“Susan was exactly what we were looking for in a realtor. She has extensive experience and knowledge. With her expertise and assistance, we were able to quickly get our house in optimal condition for sale. Her market knowledge and listing showing strategy were on point. Her communication, attention to detail, and extreme flexibility made it super easy for our family. We would highly recommend her and her team ”

Harborside WAY

Surveyed 2 years ago
Represented the Seller
Represented the Seller
4.5/5
Start FullStart FullStart FullStart FullStar Half
Competency
4/5
Knowledge
4/5
Communication
5/5
Experience
5/5

Folk Crest LN

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
4.3/5
Start FullStart FullStart FullStart FullStar Quarter
Competency
4/5
Knowledge
4/5
Communication
5/5
Experience
4/5

La Costa DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Lulu p
Posted on Sep 18, 2023

“Most people don t handle as many real estate transactions as I do because I handle all of my own deals and my entire family s transactions as well. Every deal I have done with Susan has been easier than the one before. She is tenacious in problem solving and dedicated to her client s best interest. She will continue to be my real estate agent on any future real estate deals due to her professionalism and dedication.”

Somerset

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Raybecca
Posted on May 9, 2023

“Susan went above and beyond to help me find the right bit of land She still keeps in contact and checks in regularly ”

Seawall Boulevard

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Lulu
Posted on May 4, 2023

“Sue Schefft sold our beachfront condo at well above listing and provided comps to justify the sale It was one of the most efficient sells I have ever experienced Her knowledgeable handling of the other agent and closing were flawless and we were both impressed and happy with our experience and intend to use her on all our future real estate transaction ”

La Costa Drive

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Lulu
Posted on May 4, 2023

“Sue Schefft is a dedicated and professional real estate agent that we have used on several properties She found this lake front lot for us after we requested her to look for an opportunity She doesn t stop until she finds just what you are looking for Her determination to find just what we wanted was tireless and we look forward to working with her again on any future real estate transactions ”

Overall Rating
4.92/5
Rating based on 15 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.87 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.87 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience