Request an appointment
Recommend Mobile Susan
Request an appointment See phone Send email

Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
80 Surveys

Roesner LN

Surveyed on Jan 26, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Damon G
Posted on Jan 26, 2026

“Susan did an incredible job. She was extremely knowledgeable and beyond helpful with the entire process on our property purchase. We found her real estate experience to be extensive with every detail thoroughly explained along the way. She was responsive on all calls and emails with all parties involved at all times. She kept us in the loop from the offer process all the way to closing and beyond. Would highly recommend Susan and her exceptional realtor services.”

Canvasback ST

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

German Z
Posted on Aug 28, 2025

“Susan did much more than I expected, she always answered my questions with great knowledge and kindness. Something very important is that she wasn t trying to get us any house, but one we liked .We very pleased with her work. We definitely recommend her. Thank you Susan Luggisi ”

Village Orchard LN

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jesus C
Posted on May 15, 2025

“Susan has been wonderful and unbelievable in all aspects of going above and beyond in helping us locate a house in a short matter of time. She knew the market strategies and the attention to detail on what we were looking for in a house. The focal point is her negotiation skills which is her great asset when it comes to problem solving and her approach is very professional. Having Susan as our realtor was a win-win for us.”

County Road123F

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Dennis M
Posted on Aug 18, 2024

“Susan was great we really enjoyed working with her. She was very knowledgeable and provided professional and courteous service. We would definitely recommend her to anyone. ”

Park Rock Lane

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Raquel S
Posted on Dec 1, 2023

“An absolute pleasure working with Susan, a knowledgeable, detail conscious, communicative and on point realtor. A fantastic experience 10 star quality”

Pompano Lane

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

James l
Posted on Jul 6, 2022

“Susan did an excellent job. Susan kept me informed on all aspects of the sale. We had 8 offers and some difficult buyers to deal with. Susan adapted well to the final buyers as they attempted to make many changes in the contract including changing buyers. We appreciate all her efforts in a job well done. Thanks ”

Marble Falls Bend

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kevin l
Posted on Sep 8, 2021

“Susan is a great real estate agent. I have bought/sold 3 properties with her and she always goes above and beyond in providing an excellent service. ”

Winberie Court

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Damon p
Posted on Aug 18, 2021

“Susan priced our sale property perfectly and was extremely accurate on the offer price for our purchase property. She exceeded our expectations on every aspect of both transactions. Would highly recommend her realtor services. ”

Regal Isle Court

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Lorraine R
Posted on Aug 12, 2021

“Susan was very helpful and knowledgeable with the sale of our home. We would definitely use her again and recommend her to our friends. ”

Sundown Canyon Lane

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sergei P
Posted on Dec 1, 2020

“I've been working with Susan for 17 years now, including purchasing a new home, multiple lease transactions, and most recently selling a home. As usual, Susan provides outstanding services for all your real estate transactions!”

Cielo Court

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sergei P
Posted on Jul 28, 2020

“Susan has been our realtor of choice for the last 17 years, and we've been through countless transactions as lessor / buy side supported by her. If there would be an option for 10 stars here, I would give 10.”

Everett Knolls Drive

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kevin L
Posted on Jul 28, 2020

“Susan did an excellent job in the sale of my property. I live overseas and she handled every aspect of the sale and all the challenges that came with a seller that was not on site for the sale. She went above and beyond with her service and I am very happy to get asking price for my property. ”

Burgoyne

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Gill G
Posted on Jul 11, 2020

“We feel that Susan drew from her many years of experience as a realtor and applied her skills expertly and professionally throughout the entire process. Susan was attentive and reassuring which made our experience much more pleasant. We would highly recommend Susan to anyone. ”

Indian Knoll

Surveyed 6 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Scott S
Posted on Mar 10, 2020

“Susan Luggisi and I did our first real estate transaction together 20 years ago. We have sold 3 houses together, and purchased 2 more. Susan also handled my rental property for 15 years. She is the ultimate professional and she has earned our loyalty over and over. I highly recommend Susan to anyone.”

Carbridge Drive Drive

Surveyed 6 years ago
Represented the Seller
Represented the Seller
3.8/5
Start FullStart FullStart FullStar Half-QuarterStar Empty
Competency
5/5
Knowledge
4/5
Communication
2/5
Experience
4/5
Overall Rating
4.98/5
Rating based on 80 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience