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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
19 Surveys

Tree Crest CIR

Surveyed on Jan 31, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was a great support during the selling of our home. We couldn t have asked for a better person to represent us. She listened to our wants and needs and advised us accordingly. Her knowledge of the market and current trends helped us sell quick and over ask. We highly recommend Susan ”

Wood Drake PL

Surveyed on Dec 29, 2023
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bacopa Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mrs. Susan Edwards lived up to her profile on HAR.com. She respected my wishes, addressed all my concerns, was knowledgeable about market trends, and was professional in all her dealings. She valued open communication and transparency on all levels, was diligent and thorough in her documentation, and walked us through processes in detail when needed. Mrs. Edwards faced many challenges head-on with integrity and saw the complex transaction through to the end. ”

Briarcreek Boulevard

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan supported me every step of the way. I trusted her completely, and am so thankful for her representation and professionalism.”

Grable Cove Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Even on a tight timeline, Susan was quick to help me find just the right home for my family. She stayed patient and kind throughout the whole experience, and had answers to my endless questions.”

Windy Stream Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was excellent. She took our needs into consideration and helped us find the a great house in a challenging market. Her follow up throughout the entire process was wonderful and very much appreciated. ”

Sheep Meadow Place

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Susan Edwards
Thank you for taking the time to complete the survey. I really appreciate the opportunity to assist you in your search for a home. Wishing you both many blessings today and every day.

Crimson Crest Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Awesome advisor guide and champion for us. Other agents selling homes in the same subdivision didn't have very much luck while our agent Susan Edwards sold our house quicky over the 1st weekend listed ”

Kearney Hill Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was a true professional from beginning to the end of the process. ”

Bayou Springs Court

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I believe Susan works 20-hour days; she always answers her phone. She promptly reports any activity on the listing, conveys all information and suggestions. Susan offers information on reliable sources available to assist with any needed or unexpected repairs in response to buyer requests. She simply gets things done and doesn't hesitate when requests are made. We would highly recommend her; there was no time during the entire process that we were concerned that any required action was being neglected. And she does it all with a smile.”

Susan Edwards
Ah, Nancy. You have me walking on cloud 9. You know first hand that selling and buying is a team event, and I was lucky to be part of the best team Ive been on all year. You and Ken had a gorgeous property that you poured your blood, sweat and love into and it just needed a sign out front! Thank you, thank you for everything!

Granite Path Place

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan demonstrated a very good insight into the market and advised us accordingly on listing price. We would highly recommend Susan without any hesitation. ”

Pine Reserve Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan did a wonderful job helping us find a rental. She made sure all the details were clear and that the house we were renting was clean and everything was working properly. I would highly recommend Susan. ”

Veilwood Circle

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan did a great job helping us sell our home. She was easy to work with and very knowledgeable. I would highly recommend her as a realtor.”

Vesper Bend Circle

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We are returned clients of Susan. She is very professional and knowledgeable. She always takes notes so when I go over the contract there is nothing to correct. I would definitely recommend Susan as your go to Real Estate Agent. ”

Susan Edwards
Thank you! You make my job easy and I am grateful to you both!

Sunny Slope Circle

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Always goes above and beyond the call of duty, as we moved overseas and had to work remotely for much of the process.”

Overall Rating
4.96/5
Rate based on 19 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience