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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Tancy Ranch

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is a really loyal realtor to her customer. You will never want her to be your enemy. She kept concentrating on our benefit and had been working very hard to bring us the most out of the situation. She kept us informed all through the process and did not spare no effort to explain everything. This is the second time that we asked her to take care of our house. She has never failed us.”

TARPON ST

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Five stars are not enough in rating Susan Annoura!! Unbelievably professional and responsive. Available almost 24/7. I can't say how many times, in the search for our dream home, did she say, "I'll make sure you get what you want" - and she did! Susan works tirelessly for her clients and is nothing short of perfect. Absolutely awesome experience having her as our agent in finding the perfect home for us. You can't go wrong with her on your side. ”

Susan Annoura
Thank you for your kind compliments! It was a pleasure working with you and Ken. I am so excited about the awesome home we found and the terms we were able to negotiate. Looking forward to seeing the house with your new furniture and someday taking a ride in your boat!

MALONE ST

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was extremely prompt with all correspondence and is very professional. It was a huge relief to be able to trust her to be on top of every issue even before we thought of it especially since we were moving in from out of town.”

Susan Annoura
Thanks Leigh! It was fun looking for homes with you and your keen sense of direction. :) I hope you enjoy visiting the different restaurants around you and that 2012 is awesome for your family.

CASSINI CT

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“There’s a reason Susan’s clients give her 5 stars over all. She R-O-C-K-S! She worked for our best interest from day one. She is an expert negotiator and very professional. Use the people she recommends (i.e., lender). We did look around at other lenders and it was a waste of time. The people she recommends are top notch just like her. Everything was so efficient. We are so lucky that she represented us. We got a great house at a great price. Thanks Susan!”

Susan Annoura
Thanks, Tina and Will. You two were awesome working with and I LOVE the house you picked!! Good luck tomorrow when the seller's lease back ends and you actually get THE KEYS! How exciting. Call me anytime if you need me, or if anyone you know needs a realtor. That's amazing our Chinese names are almost exactly the same!!!

GENTLE BROOK CT

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I could smoothly find a house with her full support.”

ROARING RAPIDS DR

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She managed and supported very well for my house hounting according to my requests. Not only for house hunting, setting up utilities with perfect negotiations!”

OAK CHASE DR

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Millbrook Dr

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was great to work with, she was timely and very informative. No matter what question I had sheShe answered all of my questions and helped me navigate the path for home buying. I have already passed her information on to other people who are moving here within our company. Whenever, I have need of a realtor I will be calling on her again.”

POTOMAC DR

Surveyed 12 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan sold my high-end town home in one day! She had it beautifully staged/fully decorated. At my request, Susan skillfully convinced the Buyer to accept my counter. Inspections returned a long list of items needing repair. Susan helped negotiate the list. Susan arranged for subs to do repairs, working tirelessly. In the end, we closed on time, and for the contract price. I whole-heartedly recommend Susan Annoura. She’s an expert negotiator who will work diligently to close!”

Susan Annoura
Thank you, Rob for your kind compliments. Yes, that was a tough transaction! I must admit that repair list was something I have never seen any seller be so willing to step up and fix. I am so happy to have been able to get each item taken care of, one by one, with you. You handled the challenge like no seller I have ever worked with. Thank you for entrusting me with this important job.

STAFFORDSHIRE

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is great! She had a lot of patience with us, showing us many houses, explaining the various matters of real estate purchasing in great detail. She always had time for us and tried to accomodate us to the best of her ability. ”

Susan Annoura
Thank you so much, Gregor and Iris. What a neat adventure it was to work with you both. I have many great memories of our various pit stops along the way, Iris' pregnancy, all the houses we saw and people we met. I am so glad we ended up finding Staffordshire in the end. Please feel free to call me anytime. Let me know when baby Elizabeth is ready for visitors at her new home!

MEMORIAL DR

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Susan Annoura
Thank you, Takashi, for your 5 star ratings. I hope you enjoy your new home!

Elk Park Lane

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She has been proactive/informative/helpfull all the time and the continuous support will be expected.”

Susan Annoura
Thank you Mr Tanimoto. Yes, you can count on me for continuous support for as long as you live in Houston. Yokoso!

PARKSHIRE DR

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Susan Annoura
Mel, I am honored you chose me to represent you in your first home purchase. Thank you for trusting me throughout the entire process. Your house is awesome and the backyard is incredible. I am so excited for you!

FAIR KNOLL WA

Surveyed 12 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Not only she can speak Japanese, her responce was always quick, and offered kind service to help setting up utilities. Needless to say, she had professional points of view and shared it with me. Luckily I came across to a new home. Or, thanks to Susan, "necessarilly" I should say. I believe my wife will be happy with the new house. Susan, ARIGATO!”

Susan Annoura
I am so glad we found you such a beautiful house! Good luck with the koi pond! Guess what? I did finally make it to the space shuttle launch, the weekend after you moved in!

HEATHERDALE

Surveyed 13 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan went above and beyond our expectations to find us the perfect house! She looked out for our interests helping us avoid one property purchase needing too many repairs. She then found the perfect house meeting all of our needs and brought the entire deal to closing swiftly and effortlessly. My husband and I highly recommend Susan for her professionalism, service and keen negotiating skills. She is also very kind and a great listener! Select Susan, you will not be dissapointed! ”

Overall Rating
4.99/5
Rate based on 446 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience