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Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 256 Completed Surveys

Competency

  4.98/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.98/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Indian Autumn Trc

Represented the Seller

- Survey On 07/09/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan and her team worked hard in a very competitive market to find me a very qualified tenant. She helped coordinate a maid to clean the house before hand, a repair person to replace a part on the oven, and a locksmith to rekey the home right before the tenant moved in. The house was turned and leased very quickly. I highly recommend Annoura Realty Group!
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Street Name: Hermann Drive

Represented the Seller

- Survey On 07/18/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
It was great to work with Susan. She is experienced, quick to response, explained everything clearly and patiently. With her great help, I was able to sell my property much more quickly and at higher value than I expected. Thank you very much Susan!
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Agent Comment:
Thank you so much for your kind words. I was honored to be asked by you to help you sell your special residence. I wish you all the best as you embark on the next chapter of your life. If you ever need anything at all, here or in Fukuoka, please don't hesitate to call, email, or text. My family will always be here for you. Love, Susan
Street Name: Pine Brook Way

Represented the Seller

- Survey On 07/06/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is an amazing realtor. She and her assistant lightly staged our vacant home modestly and tastefully, hired professional photography, and found a strong buyer within 9 days. She handled the transaction from beginning to end, working well with the other realtor, whose client lived abroad. Susan has great communication skills and told us what was going on every step of the way. We are very pleased with the results and would highly recommend her to anyone wanting to sell their home in Clear Lake.
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Agent Comment:
Thank you so much for your kind comments. It was my honor to work for you and I am so pleased at how everything went. Thank you for trusting me throughout the process. Congratulations on selling your house so quickly and for such a high price!
Street Name: Rolling Run

Represented the Buyer

- Survey On 07/03/2018
Overall Rating: 3.80/ 5.0
Competency 3/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 2/5.0
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Agent Comment:
I am sorry you had such a horrible experience. It was a series of unfortunate events with your landlord and his agent dragging out the paperwork for so many weeks. I am glad I could help you get the house anyway, get all the terms you wanted, and that my staff could go way above and beyond to assist your many requests. We hope you enjoy your Houston life!
Street Name: Bonnie Brae Street

Represented the Seller

- Survey On 06/11/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is the most excellent agent I have ever met ^^.
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Street Name: Oak Chase Drive

Represented the Seller

- Survey On 06/02/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She and her team handled everything so quickly and made best deal. Very strong sense of responsibility.
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Agent Comment:
Thank you! Even after the tenant moved in, our team continues to answer the tenant's constant requests. Hopefully things will settle down soon. Thank you for trusting ARG to handle your investment.
Street Name: Country Place Drive

Represented the Buyer

- Survey On 04/30/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan wa imamadeni deatta realtor no nakade saikouni subarashii professional deshita. Binsokuna respond, needs no mikiwame, negotiation no skil wa motoyori totemo shinmi ni natte kuremashita. Bukken no daishou ni kakawarazu best wo tsukushite kuremasu. Eigo, nihongo, chuugokugo ni taketeite shorui no nihongo deno setsumei wa totemo tasukarimashita. Fudousankankeide service ga hitsuyouni nattatokiniwa mayowazuni Susan wo osusume shimasu.
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Street Name: Golden Thistle

Represented the Buyer

- Survey On 04/17/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is so professional. Smooth, reasonable and comfortable deal. Thank you, Susan! You are awesome.
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Street Name: Midway Court

Represented the Buyer

- Survey On 04/02/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
They are very good realtor. They found house to meet my request immediately and communicate with me very closely and quickly. And they supported very much including utility set-up as well.
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Street Name: Rippling Creek Lane

Represented the Seller

- Survey On 03/19/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Always inform information timely. Great service.
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Agent Comment:
Thank you! I am so pleased that we were able to make the house so perfect before bringing it to market. We were able to get multiple offers and then select the best buyer for the house, and close so smoothly. I am very happy with the way the whole transaction went. Congratulations!!
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