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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

CUSTER DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent realtor. Highly recommended for investors.”

PINE BROOK WAY

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our realtor Ms. Susan Annoura handled our case very professionally. She was so familiar with the market in our area, provided us suggestions how to prepare our house before we put it on market. She also helped us to negotiate prices with buyer. Our house was sold within 11 days after it was put on market. We are very satisfied with her services.”

Susan Annoura
Thank you Stella and David for trusting me to handle selling your house. I know you have a lot of choices in realtors and I am so honored you chose me. I am excited we sold your house so fast and for such a great price. The remodeling was fabulous!

CEDAR BRANCH DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am investors resident in Japan. The property management from the distant place is difficult and is very important.I purchased a house of the second this time. This is because it relies on Susan.I will ask Susan for the purchase of the third house. She is a very important partner reliable both officially and privately.”

Susan Annoura
Thank you so much for trusting me. I will do my best to support and protect your daijina investments. I look forward to seeing you someday. Gambarimashou!

PACKERTON CT

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Just, She is great!!!”

Susan Annoura
Thanks and welcome to Houston! I look forward to meeting your family some day and wish them a smooth transition!

EMERALD COVE DRIVE

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mrs. Annoura was extremely professional and attentive to my specific needs. I am an active duty military service member who recently transferred from overseas to Houston. Mrs. Annoura went the extra mile to ensure my decision was a wise one which I would not later regret. She sent videos of the home and neighborhood which proved to be extremely helpful as is it difficult to visualize a neighborhood or a home when you are 2,000+ miles away from the U.S.! She has even helped us find furniture and provided all the points of contact for utilities. I would recommend here to anyone in need of a competent, hard-working realtor who cares about her tenants and their needs.”

EMERALD COVE DRIVE

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This time I had many tenant candidates but she could efficiently screen all the applicants, and finally found a perfect tenant from outside the mainland USA. Once we decided the tenant, she smoothly did all the necessary arrangements such as re-key, driveway power washing, yard maintenance, etc. I found my tenant also seems to be very impressed with Susan’s super work. She always responds quickly and I have no stress with her performance. Don’t work too hard, Susan! ”

SAND MIST CIR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We were so fortunate to have found Susan! As a buyer from outside the Houston area, Susan carefully guided us through our first-time home buying experience with ease. From the first day, she explained the entire buying process with us, and continued to educate us throughout the process. External factors in the market made our process somewhat challenging, but Susan’s professionalism remained constant and she continued to diligently search the market to find the perfect home for our family. She went above and beyond the call of duty, and any buyer would be lucky to have the opportunity to work with her. We will be ever grateful for Susan’s hospitality in welcoming us to the Houston area.”

EMERALD COVE DRIVE

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan has worked so hard to meet my tough closing deadline. She gave me quick responses all the time, which I greatly appreciate. I recommend any home buyer in Houston area to work with her.”

Canton Crest Dr

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She did a great job and I appriciate her work. She is a very reliable person and she even help me out even the things was out of her responsibility. I put full amount of score to her.”

Susan Annoura
Thank you for trusting me to handle your transaction. I know it was a new experience for you and I am glad we were able to get everything you wanted. Welcome to Houston!

Timber Hollow

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am happy to find a nice property through her and fully satisfied with her diligent service which is client-oriented, prompt and reliable.”

Susan Annoura
Thank you for your kind words. So glad we found you such a nice home. I hope your family (and dog) will enjoy Houston!

Elk Park Lane

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Susan was a great experience she understood our needs and what we were looking for. She understood the market and was extremely familiar with the communities where we could find what we were looking for. When we decided on a home Susan represented us during the negotiations as if we were her own family and insured that we received what we expected and at the same time fair to the seller.In the future I will certainly direct anyone I know looking for a home to Susan she will find it”

Susan Annoura
Thank you for your kind comments, John. It was such a pleasure working with you and Hiromi. I treasure your friendship and wish you both many years of happiness in your beautiful new home!

Woodway

Surveyed 11 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Hajimete no ie sagashi ha fuwandesitaga,Susan no okagede smooth ni ikimasita.Watasi ha nihonjin de shujin ha American nanode susan ga English and Japanese wo hanasi ga dekirukotoha sugoku tasukarimasita. Susan ni situmon wo sitara sugu henji wo kure wakaranai kotoha nanjikandemo setumei wo sitekuremasita. Susan ni tanonde yokattadesu. Arigatougozaimasita. I highly recommend her who are looking for a new House in Houston. ”

Susan Annoura
Arigatou gozaimashita. I enjoyed working with you both, too!

KILGARNEY KEEP ST

Surveyed 11 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I loved working with Susan! She worked so hard to help us find our new home. I always felt like I had her complete attention even though I know she had many other clients that she was working with. Her knowledge and experience helped make the process of searching different areas and homes easier and much quicker. I highly recommend Susan to anyone looking for a great realtor. ”

Susan Annoura
Thank you Randi! I really enjoyed working with you and isn't it a small world that we have mutual friends in San Marcos! Looking forward to a picnic lunch under your 'pergola'. LOL!

TAYLORCREST RD

Surveyed 11 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

OAK HARBOR

Surveyed 11 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan provided appropriate advice and support to me of the distant place.?She informed me of the application situation of the tenant quickly.?Also she suggested the appropriate price from the application and the market situation. I depend on her on the next time.”

Overall Rating
4.99/5
Rate based on 446 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience