Client Experience Ratings
Buyer's Comment
“We had an amazing experience working with our realtor. He truly knew exactly what I needed from the very beginning and made the entire process feel smooth and stress-free. He took the time to explain every step clearly, which made me feel confident and informed throughout the journey. His transparency and honesty really stood out, and I always felt like I could trust his guidance. Thanks to his expertise and efficiency, we were able to close on our home within just a few weeks. I couldn t have asked for a better experience and would highly recommend him to anyone looking to buy a home ”
Buyer's Comment
“As a first time homebuyer, working with Steven Floyd of Redfin has been the gold standard. Steven met with me and my family to answer questions and walk us through the white glove level of service he provides. His attention, professionalism, and intentional approach are what distinguish exceptional realtors from the rest. Before meeting Steven, I encountered several agents who did not demonstrate the same level of integrity or client centered service. For example, I met agents who: - Charged a fee simply to show properties, stating that driving to multiple locations used too much gas. - Added their personal preferences into my home search, discouraging me from viewing properties based on their unfamiliarity with the builder or their own opinions about certain neighborhoods. - Continued to pursue a deal even after I communicated multiple times that I was not interested. After these experiences, meeting Steven was truly a breath of fresh air. As a first time buyer, I knew I wanted a seasoned realtor who could guide me through the process and ensure I was aware of all first time buyer benefits. Steven and his entire Redfin team exceeded my expectations in every way. Steven has been consistently accessible, patient, knowledgeable, and generous with information. His support does not end once the transaction is complete he remains available to his clients whenever questions arise. This level of customer service feels almost like a vintage art, yet it is exactly what builds lifelong client relationships. When anyone I know begins searching for a home, Steven is the only realtor I will recommend and I know many . His professionalism, ethics, and expertise place him in a category of his own. He is the type of real estate professional who should be leading training workshops and courses for new agents, so they too can learn this elevated approach to service. I am truly grateful to have had the privilege of working with Steven during such a monumental mile”
Buyer's Comment
“We truly enjoyed working with Steven. He was extremely professional, knowledgeable and responsive throughout the entire process.”
Buyer's Comment
“all good”
Buyer's Comment
“Very helpful, receptive and knowledgeable. ”
Buyer's Comment
“Steven Floyd has been my Realtor for years because he truly cares about his clients. I would never use any other Realtor because I trust and respect him and his abilities.”
Buyer's Comment
“Very knowledgeable, well informed about the process. Steven being raised in the country gave a lot of personal and intimate knowledge on what to expect from city to country. Very responsive. I would highly recommend Steven to any. ”
Buyer's Comment
“Steven is great. Answered all of our questions, was super knowledgeable and patient. Helped us get our dream house even though it had multiple offers. I would recommend him to any and all!”
Buyer's Comment
“Steven Went beyond his responsibility to make sure I was satisfied. It was an excellent experience.”
Buyer's Comment
“Steven was the best. He listened to us, was interested in why we were moving to Houston and brought up things we had not thought of. He was super responsive and a really good all round guy. If I have friends moving to or around Houston I will recommend Steven to them.”
Seller's Comment
“We love Steven Floyd. He took such good care of our family this year. I will recommend him to everyone. ”
Buyer's Comment
“Steven Floyd worked with me for several weeks as we searched for a place I needed. I was able to call and text him when I had questions and needed guidance. He was patient and on top of everything. He helped me find the right place that fit my needs and desired budget. I moved long distance and he met me at the house and ensured everything was safe when I arrived. Everything went smoothly and he gave lots of personalized attention. Highly recommend!”
Buyer's Comment
“He's very professional and a veteran like myself so I knew my family was in good hands. ”
Saved
