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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
195 Surveys

CROWN JEWEL DRIVE

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Paul B
Posted on Dec 30, 2025

“Stephanie is an excellent Realtor with her finger on the pulse of the market. She expertly helped us navigate the market in a way that helped us to best present our property and attract the best prospective buyers.”

Agent's Comment

Stephanie Nelson
Posted on Dec 30, 2025
I had the best time helping my clients again, this time on the sale of their home. They are dream clients and so easy to work for. They had me pick out all the finishes to remodel the home. Then they had it staged so it showed well. It was a great experience and I'm happy for the end result. I'm so appreciative of my wonderful clients!

LEIGH GARDENS DRIVE

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jean H
Posted on Oct 9, 2025

“Stephanie made the experience of relocating from another state and starting a new phase of my life so exciting and stress free. She new exactly what I was looking for in Greatwood and delivered a beautiful home in the scenic neighborhood of Stonebridge. She had an exact answer to every question and lots of referrals I will use as my moving progresses. My family is so grateful to her as we start a new chapter of life in Texas. ”

Agent's Comment

Stephanie Nelson
Posted on Oct 09, 2025
Thank you so much for your kind words! It was truly a pleasure helping you find your beautiful new home. I'm so happy to hear that your move to Texas has been an exciting and smooth experience. Welcoming people like you to our community is one of the best parts of what I do. I wish you all the best as you settle in and start this wonderful new chapter of life! I'm here any time you need me.

Tankersley CIR

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Troy B
Posted on Sep 18, 2025

“We had such a great experience working with Stephanie Nelson at prime properties. From start to finish, they were knowledgeable, patient, and truly had my best interest at heart. They took the time to understand and guide us through the entire process to make sure we felt comfortable with every decision.”

Agent's Comment

Stephanie Nelson
Posted on Sep 18, 2025
Thank you so much for your kind words! It was such a joy working with you and being part of your journey. I'm so glad you felt supported and comfortable every step of the waythat's always my goal. I truly appreciate your trust in me and Prime Properties, and I'm grateful I had the chance to help you with such an important milestone. Wishing you lots of happiness in this next chapter!

Hazel Field CT

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Devshree G
Posted on Aug 15, 2025

“It was an incredible experience working with Stephanie. She made the whole process so easy for me and my house went on rent in less than 2 weeks. She is a wonderful person to work with. Highly recommend her. ”

Agent's Comment

Stephanie Nelson
Posted on Aug 15, 2025
Thank you so much for your wonderful review! I'm so glad we were able to get your home rented so quickly and that the process felt easy for youthat's always my goal. It was a true pleasure working with you, and I really appreciate your trust and recommendation!

17th ST

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Spreading Bough LN

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Monika M
Posted on Aug 11, 2025

“Stephanie was knowledgeable on all the homes and areas we looked at. From the homes, to restaurants, getting in and out of a location and to the freeway in a timely manner, she knew it all and I appreciated all the information she shared. When I changed my mind on a specific location she updated information and sent me new listings to make the most of my time. She is incredible and I'd use her again as my agent but most importantly I'd refer her. ”

Agent's Comment

Stephanie Nelson
Posted on Aug 11, 2025
I'm very honored you chose me to be your agent. It was so fun reconnecting and welcoming you back to Fort Bend County after a decades long military career. . Thank you so much for your kind words! I truly enjoyed spending time with you and helping you explore different areas and homes. I'm glad the information I shared was helpful and that we were able to adjust quickly when your preferences changed. Finding the right fit is always the goal. It means so much that you'd trust me again and even refer me to others. I'm grateful for the opportunity to be your agent and wish you all the best in your new home! Cheers!

Acorn Valley LN

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ian P
Posted on Aug 9, 2025

“Exceptional experience. Stephanie was more interested in helping us find the right house for us instead of being focused on making a fast sale. Her guidance about the area and services made this a great experience. If we need to buy in the near future we will use Stephanie. Thank you for everything, we recommend Stephanie without reservation ”

Agent's Comment

Stephanie Nelson
Posted on Aug 09, 2025
Relocation clients take special care. Its not easy moving across the country. I try to be mindful of how difficult and stressful it is for buyers making such a big move. I enjoyed helping these clients, introducing them to the area, and welcoming them to their new home! I love when clients become friends.

Elm Tree CT

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Erin B
Posted on Aug 8, 2025

“Stephanie did a fabulous job of marketing and representing the property. This was particularly important to me as it was an estate sale and I live out of state.”

Agent's Comment

Stephanie Nelson
Posted on Aug 08, 2025
Thank you from the bottom of my heart for your kind words. I know selling your parents' home after their passing was not just a transactionit was a deeply emotional process. I'm so grateful you trusted me to handle everything for you from afar and to help make things as easy as possible during such a tender season. It was truly an honor to walk alongside you through this chapter, and I'm thankful for the opportunity to serve you and your family. You were so organized and on top of everything.

Village Oaks LN

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kristi L
Posted on Jun 7, 2025

“Stephanie did a fantastic job She was knowledgeable, professional and responsive. I would recommend her to everyone I know that needs a realtor for buying and selling ”

Agent's Comment

Stephanie Nelson
Posted on Jun 07, 2025
It’s my greatest pleasure to work for amazing clients. This seller made sure the home was well maintained, ready for photos, and the home was available when we had showing requests. We worked as a great team to get this one sold in a week with multiple offers and it sold well over the asking price. Team work makes the dream work! I hope to work with these incredible clients again.

Riflewood CIR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Portia B
Posted on Mar 12, 2025

“Stephanie is a rock star She made the very daunting process of buying and selling 2 houses very smooth and stress free. I recommend her to all my friends and family. ”

Agent's Comment

Stephanie Nelson
Posted on Mar 12, 2025
It was truly a pleasure helping you navigate both buying and sellingit means the world to hear that the process felt smooth and stress-free for you. Your support and recommendations mean everything to me, and I'm so grateful for the trust you placed in me. Wishing you all the best in your new home! Thank you so much for your kind words.

Saint Michaels CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Rita E
Posted on Mar 3, 2025

“For the past year , we've been busy finding my Mom the perfect retirement community to call her next home. This summer we found just the place, so the next steps were to clear out my parents' house and get it ready to put on the market. To call this entire process a challenge would be an understatement. In the middle of the process we even had to pivot and go hunt for a new realtor to represent my Mom...one that we could 1000 trust and we are so thankful we hired Stephanie. She has been rock solid every step of the way. She is incredibly knowledgeable about the market, an excellent negotiator, a great listener, and treated my Mom with the utmost kindness and respect. Her marketing plan was fantastic and she worked tirelessly to execute. I have incredibly high expectations and Stephanie far exceeded mine. I would hire her all over again If anyone in the Sugar Land Houston area needs a realtor, please do yourself a favor and hire Stephanie Nelson You won't be disappointed ”

Agent's Comment

Stephanie Nelson
Posted on Mar 03, 2025
Thank you so much for your kind words! It was truly an honor to help your mom navigate this transition and be a part of such an important chapter for your family. I know how much thought and care went into every step of this process, and I'm so glad I could provide the support and expertise you needed along the way. Your trust means the world to me, and I'm beyond grateful for the opportunity to have worked with you. Selling a family home is never just a transactionit's a journey filled with memories, emotions, and big decisions. I'm so happy we were able to get everything aligned to find the right buyer and make this process as smooth as possible for your mom. Wishing her all the best, and please don't hesitate to reach out if you ever need anything in the future!

Riva Ridge DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Stephanie Nelson
Posted on Dec 15, 2024
I enjoyed working for this family again. This is our 7th transaction together and it's always a pleasure. Thank you for your loyalty. Enjoy your beautiful home!

Ocean Pass Lane

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Elizabeth C
Posted on Dec 4, 2024

“Stephanie Nelson was an excellent realtor She was very knowledgable and patient when the renters in the home were not cooperative. She was a gem to work with ”

Paddle Fish Place

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Tisha C
Posted on Nov 24, 2024

“Stephanie has helped myself and my family sell and buy several Times. I wouldn t use anyone else. She has become like family to us. Thank you Stephanie. ”

Grand Park DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Manish P
Posted on Nov 24, 2024

“Stephanie is a fantastic agent to work with. I have no reservations what so ever in fully recommending her to anyone looking at buying or selling a home. She is easy to work with, provides great advise and is extremely knowledgeable in all things related to residential home transactions.”

Agent's Comment

Stephanie Nelson
Posted on Nov 24, 2024
I appreciate the business and your trust in me. Lets do more deals together! Team Work makes the dream work!
Overall Rating
4.99/5
Rating based on 195 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience