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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
81 Surveys

Richmond Avenue

Surveyed on Feb 2, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Brian H
Posted on Feb 2, 2026

“Sonya Gaines demonstrated exceptional professionalism, strong market knowledge, and clear communication throughout the entire process. I would confidently recommend her to anyone seeking a reliable and highly competent realtor.”

Kress Street

Surveyed on Feb 2, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Del W
Posted on Feb 2, 2026

“Great experience with buying my house. She was professional and attentive to what I wanted in my home. I will recommend Sonya to my family and friends. ”

Fountain Mesa Lane

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Shauntel S
Posted on Jan 7, 2026

“Provided her expertise and enjoyed the process. I would recommend ”

Creek Run DR

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Data O
Posted on Jan 3, 2026

“When my first home didn t appraise, I felt defeated and gave up hope of moving before the new year. Sonya didn t give up. Within 24 hours, she found me a better home than I could have imagined. Working with Sonya was an incredible experience, and because of her, I was able to move into my new home before the new year. I absolutely love it and am so grateful for her ”

Drifters Bend Drive

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Drifters Bend DR

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Damian a
Posted on Dec 26, 2025

“We always have a great Experience with Sonya ”

Ember Spring Drive

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Daisy C
Posted on Dec 16, 2025

“Sonia was able to guide us through the whole process. She is truly amazing ”

Noble Landing Lane

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Robin H
Posted on Dec 16, 2025

“Sonya was very knowledgeable and pleasant. She met our expectations 1000 . I highly recommend Sonya if you are looking for a Realtor.”

Post Oak CT

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Diedre M
Posted on Dec 15, 2025

“Sonya was amazing to work with Highly recommend.”

Post Oak Court

Surveyed 4 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Diedre M
Posted on Dec 11, 2025

“Sonya is very helpful and thorough. Highly recommend.”

Valle Cupa LN

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Shenna B
Posted on Dec 9, 2025

“Sonya was not only knowledgeable of the market, but she was genuinely passionate about making certain that I was satisfied with my home purchase. ”

Aurora Sky RD

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Alexis H
Posted on Dec 9, 2025

“Great customer service best home buying experience. The entire process was smooth. ”

Windwood Lot 47 DR

Surveyed 4 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kenneth T
Posted on Dec 5, 2025

“Real estate agents aren t all the same. professional, attentive, knowledgeable, doing it all with grace and a smile.”

Hill Country Oaks Lane

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Alicia M
Posted on Dec 3, 2025

“We love Sonya She helped us to navigate both selling our home and buying our new home which was a new build. She is knowledgeable in all things when it comes to real estate and I would recommend her to anyone buying or selling a home ”

Campbell Road

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Meji O
Posted on Dec 3, 2025

“Sonya is very knowledgeable, and helpful. She held my hands through out the process and was very listening to all my demands. ”

Overall Rating
4.98/5
Rating based on 81 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience