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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
205 Surveys

Forest Hill BLVD

Surveyed on May 5, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

M S
Posted on May 5, 2026

“We have used Shanni Lo for the past 10 years on all our real estate transactions, whether as a buyer or as a seller, also for leasing or renting our properties. She knows her business very well. She is very prompt in responding to our questions. She does an excellent job posting and answering back potential buyers tenants. Also she does an excellent job on screening potential tenants and or buyers. We highly recommend anyone needing a Realtor. In the future, we will be calling on Shanni Lo again on our next real estate transactions.”

Perrington CT

Surveyed on Apr 29, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pear Tree LN

Surveyed on Apr 13, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Family S
Posted on Apr 13, 2026

“Shanni is the sort of person you wish you could always work with: She is intelligent, caring, thorough, and inciteful. Nothing gets by her and she helped us get the best result toward our goals. Everybody here is very appreciative of her efforts ”

Wheeler ST

Surveyed on Feb 23, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ms T
Posted on Feb 23, 2026

“I loved working with Shanni on the sale of my home and purchase of my new home. Shanni is always great at clear communication, clarity through next steps, and also gave great market guidance to help me price my home sales price. Thanks again ”

Hilton Head DR

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Delaney ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Nottinghill DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Gilbert M
Posted on Nov 23, 2024

“I knew relatively nothing walking into the home buying process. Shanni held my hand the entire time and explained each step and answered every question I had. I couldn't imagine going through this experience without her to help me. She knows the industry, the process and the market. Overall, she is an amazing realtor estate agent.”

Grants Lake BLVD

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Karen M
Posted on Sep 11, 2024

“Fantastic experience with knowledge, kindness and professionalism She made the process so smooth and I truly appreciate the communication given throughout the whole process. Everyone deserves a real state agent like shanni lo”

Forest Hill BLVD

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Berkshire Trace

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

The W
Posted on Jul 10, 2023

“I have worked with Shanni for over 10 years. She is dependable, knowledgeable, and goes beyond the call of duty. A true professional in every sense. ”

Hartman Street

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Hampton Drive

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ike a
Posted on May 18, 2023

“Shanni assisted us in buying our first home We valued her insights and expertise I would recommend ”

Cashel Circle

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

O'Hara
Posted on Apr 23, 2023

“Shanni is an amazing person She made everything go smoothly and we really enjoyed her as our realtor ”

Ripplestream Street

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

OHara
Posted on Apr 15, 2023

“We couldn t have asked for a better realtor She s amazing ”

Cedardale Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kristin a
Posted on Oct 5, 2022

“Shanni was so wonderful to work with. With the short time period we had to find something she worked very hard to get it all done. We appreciate all she has done and look forward to working with her in the future!!”

Agent's Comment

Shanni Lo
Posted on Oct 05, 2022
Thank you for the kind words, and thank you for your business. I look forward to helping y'all soon!:)
Overall Rating
4.97/5
Rating based on 205 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience