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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
61 Surveys

Gregg ST

Surveyed on Apr 6, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Valeria H
Posted on Apr 6, 2026

“I would call them a dynamic duo Shane and Nancy were a tag team working seamlessly together to cover the all the bases, my needs as well as my questions and concerns. Again thanks ”

Ivy Wood LN

Surveyed on Feb 26, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Eddie &
Posted on Feb 26, 2026

“TEAM Terry worked with us on selling our house and purchasing of our current home. They always made them self available if we had questions throughout the entire process. The process was seamless and transparent. Shane and Nancy are both great people professionally and in their private lives. They genuinely care about the people they work with and ensure the best possible deal for their customers. TEAM Terry are what the Reality industry needs and come highly recommend. Eddie Shanon ”

Lost Oak DR

Surveyed on Feb 20, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

T. W
Posted on Feb 20, 2026

“Shane and Nancy Terry went above and beyond as realor's. They are exceptional people who will give you 110 in helping you sale your home. ”

Agent's Comment

Shane Terry
Posted on Feb 20, 2026
Thanks so much!!!

Astin CT

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

J. B
Posted on Jan 21, 2026

“Shane is a very competent real estate agent and it was a joy working with him”

Willow Forest DR

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Carolina N
Posted on Nov 7, 2025

“Shane and Nancy are incredible I do not have enough words to express how grateful we are for them If we had to repeat this process we will chose them again ”

Agent's Comment

Shane Terry
Posted on Nov 07, 2025
Thank you so Much!!!

Fieni DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

John S
Posted on Feb 14, 2025

“Shane and Nancy are the best. They truly care for us and made sure that we have a safe and beautiful place to live. ”

Chantsong CIR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Joann M
Posted on Feb 3, 2025

“Buyer was very difficult to work with, but Shane handled all issues in a very professional matter. It was a pleasure to work with him.”

Thornton Oaks LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Michael E
Posted on Dec 21, 2024

“Have used them three times now. Absolutely would suggest for anyone wanting to buy or sell”

Agent's Comment

Shane Terry
Posted on Dec 21, 2024
Thanks SO much for the opportunity!!!

Framlingham Drive

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Eric H
Posted on Dec 11, 2024

“From start to finish Shane was there by my side. He made sure I understood every part of the process and that I find my dream home. This is my second home purchase with him and my next home will also be with him Best around ”

Meridian Hill DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
4.3/5
Start FullStart FullStart FullStart FullStar Quarter
Competency
4/5
Knowledge
4/5
Communication
4/5
Experience
5/5

Fountainview DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Donn R
Posted on Sep 13, 2024

“Competent, knowledgeable, goes beyond expectations, both nights and weekends ”

Agent's Comment

Shane Terry
Posted on Sep 13, 2024
Thanks SO Much!!!

Springfield Valley DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

S. J
Posted on Mar 11, 2024

“Would not have bought if I had not had their constant help. They listened to my needs, wants and concerns and helped me throughout the process.”

Agent's Comment

Shane Terry
Posted on Mar 11, 2024
Thanks so much for giving us the opportunity!!!

Grassnook DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Moore
Posted on Aug 16, 2023

“Shane and Nancy were great ”

Bedford Lane

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Sullivan Oaks Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

C. P
Posted on Dec 3, 2022

“Shane and Nancy Terry never made me feel badly about asking questions. I asked lots of questions as I was new to this process, and they always got the answers I needed and told me to feel free to contact them personally.”

Overall Rating
4.90/5
Rating based on 61 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.87 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience