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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
15 Surveys

Reinicke ST

Surveyed on Feb 19, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Nadima D
Posted on Feb 19, 2026

“We had a great experience working with our realtor, Sarah. She was knowledgeable, responsive, and patient throughout the entire home-buying process. She even took a FIRPTA course. She successfully negotiated 2 accepted offers below asking price. Highly recommend ”

Thunder Basin DR

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Carmen C
Posted on Jan 7, 2026

“Sara was my agent for renting my house, and she was also the assistant agent when I bought my condo. She is an amazing person very professional and extremely patient. She paid close attention to every detail and helped me carefully choose the right person to rent my house. I highly recommend her. ”

Azure Falls DR

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Michael P
Posted on Dec 22, 2025

“Sarah was great . Very responsive and easy to work with. ”

Camilla Cir

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jazmin H
Posted on Sep 15, 2025

“As a first time homebuyer Sarah made it easy for me to understand everything throughout the process. I was provided detailed information and felt heard when I had questions or concerns. I appreciated Sarah s kind mannerism and attentiveness.”

Mettler LN

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Monica B
Posted on Sep 15, 2025

“Sarah was such a pleasure to work with. We have never used a realtor for leasing a home she walked us through the process perfectly. I have already referred her to a coworker who may be searching soon. We are very happy in our new home ”

Mustang Lake CT

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Paige C
Posted on Sep 1, 2025

“Sarah is such a pleasure to work with We have utilized her services for 3 separate members of our family s moves. We will be working with her for a 4th family member s move as well I refer her any chance I get, as she is competent, courteous, patient, and thorough. Sarah feels more like a family-friend, than a service-provider and we have only known each other for a few months If you are in the market to buy or rent in the Houston Texas area, you will not regret choosing Sarah Lam ”

Indigo ST

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Katie S
Posted on Aug 15, 2025

“My daughter found Sarah on your website - we met her the first day we were looking for a house to rent and we were very very impressed. Sarah is very professional and also friendly and knowledgeable. ”

Crawford ST

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Bryce W
Posted on Jul 18, 2025

“Working with Sarah was an absolute pleasure from start to finish. She was incredibly knowledgeable, responsive, and proactive throughout the entire process. Her communication was clear and timely, and she consistently went above and beyond to ensure every detail was handled with care. Sarah demonstrated exceptional professionalism and a deep understanding of the market, which made us feel confident and supported at every step. She was always available to answer questions, provide guidance, and advocate on our behalf. Her dedication and work ethic truly exceeded all expectations. Thanks to Sarah s expertise and commitment, our experience was smooth, efficient, and even enjoyable. We couldn t be more grateful for her help and highly recommend her to anyone looking for a dependable, honest, and hardworking realtor. We will absolutely be working with her again in the future ”

Baldwin ST

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ann M
Posted on Jun 6, 2025

“Very inviting and informative. Thank you for my new home ”

Canary Knoll CT

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Gayla C
Posted on May 28, 2025

“An Absolute Godsend Sarah Lam is hands-down the best real estate agent I ve ever worked with She helped me find the PERFECT home, and I truly couldn t imagine going through this journey without her. From start to finish, Sarah was readily available whenever I needed her day or night, and her communication and professionalism were absolutely top-tier What really stood out was how she went above and beyond to answer my questions and trust me, I had a lot . Even for the more technical concerns, she provided thorough, data-backed explanations that gave me complete confidence in every decision. Sarah is more than just a realtor, she s a trusted guide, a tireless advocate, and a true blessing. If you're buying, selling, or just starting to explore, do yourself a favor and work with Sarah. You ll be so glad you did ”

Little Pine LN

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Alexandra P
Posted on May 19, 2025

“Sarah was exceptional to work with She greeted us with a kindness and professionalism and was eager to help us find our next house to rent. She asked us exactly what criteria we were looking for in our next home and got to work right away. She coordinated and scheduled showings for us promptly. She is super friendly and knowledgeable of the renting market and was able to negotiate our rent price down from the listing price. She genuinely cares and even offered her an helping hand after we got the keys to our new places. I will be keeping her contact information for the future. Thank you Sarah ”

Young Meadows WAY

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Araina H
Posted on May 9, 2025

“Amazing experience with helping us find our home . Especially when moving from another state she made it easy and with the amount of time that she had to work with us made this experience perfect . I will definitely be recommending her to anyone looking to move . ”

Good Vineyard LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Farah C
Posted on Feb 19, 2025

“Working with Sarah was a great experience She was highly responsive and took the time to answer all of my questions about the home buying process. I would definitely recommend her to anyone looking to buy a home.”

Garnet FLS

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Edmond L
Posted on Oct 28, 2024

“Very professional and knowledgeable. Was able to prepare everything smoothly to get the property listed and got it leased within the same month Sarah's an amazing realtor and I would highly recommend her.”

Armstrong ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Nicholas R
Posted on Sep 25, 2024

“We had an outstanding experience working with Sarah Lam. From the start, she came to our home prepared with market valuation documents and comparisons to nearby homes, giving us a clear picture of the market. She held open houses, checked in on the property throughout the selling process, and even arranged for professional photos that showcased the home beautifully. Sarah's expertise truly shone when helping us find buyers and providing invaluable insight into the financing options available to us. As a thoughtful touch, she gave us a beautiful artist photo of the home when we closed. We highly recommend Sarah Lam for her professionalism, dedication, and personal touches that made the entire process smooth and memorable ”

Overall Rating
5/5
Rating based on 15 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience