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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
26 Surveys

Royal Field LN

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Barbara L
Posted on Jan 7, 2026

“We are pleased to wholeheartedly recommend Sam and Natalie Hafele for their outstanding work representing us in the recent sale of our home. From start to finish, they demonstrated professionalism, integrity, and a genuine commitment to achieving the best possible outcome for us. Sam and Natalie work great as a team and were very knowledgeable about the market, offered excellent guidance, and communicated clearly every step of the way. They handled all details with care, were always responsive to our questions, and made what could have been a stressful process feel smooth and well-managed. Thanks to their expertise and dedication, our home sale was successful, and we felt confident and well-represented throughout the entire experience. We are truly grateful for their hard work and would not hesitate to recommend Sam and Natalie Hafele to anyone looking for a trustworthy and effective real estate team.”

Banestone BLVD

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pirate Bend DR

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pecan Creek DR

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Megan G
Posted on May 5, 2025

“Sam was beyond helpful throughout our journey of purchasing our first home. He walked us through all the steps, communicated in a timely manner, answered any and all questions, and helped us navigate the time line of purchasing our home and our lease ending. Sam was able to give us his insight to the market and was quick to act when he saw a house we may like setting up searches for us and quick to respond when we decided on houses we'd like to tour. I highly recommend Sam for all your house hunting needs 10 10 experience. ”

Shauntel ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Courtney B
Posted on Apr 14, 2025

“Working with Sam was fantastic. He helped us find exactly what we wanted super quickly, and was super responsive to all of our questions throughout the process of finding a home. Would absolutely recommend him to anyone looking for a Realtor ”

Bentwood Drive

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Matt K
Posted on Mar 11, 2025

“Sam was a pleasure to work with. He s incredibly knowledgeable, professional, friendly and relatable. Not once did I have anxiety waiting hours days for questions or updates, he truly made it an enjoyable purchasing experience ”

Suntail CT

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Alli Y
Posted on Jan 26, 2025

“Sam is AMAZING We had some obstacles from the other side and Sam helped us with everything, talked us through our frustrations and made the process so easy. Hands down, best realtor and I will forever recommend him. Thank you, Sam ”

Standing Springs LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Carissa M
Posted on Nov 15, 2024

“Sam is fantastic and I would highly recommend him He made the entire process easy and stress free. He was in touch with us throughout the entire process and provided us with helpful insight, advice, and guidance. We felt secure and taken care of through the process. Sam and his team are excellent ”

Lakeview CIR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jack W
Posted on Sep 5, 2024

“Sam was incredibly knowledgeable and helpful throughout the entire process. 11 10. I wish I had two extra hands to give this man 4 thumbs up. ”

Acacia Arbor LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
4.5/5
Start FullStart FullStart FullStart FullStar Half
Competency
4/5
Knowledge
4/5
Communication
5/5
Experience
5/5

Peachford LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Carol V
Posted on Aug 10, 2024

“Sam did a great job working with us usually on very short notice since we were coming in from out of town Very knowledgeable and helpful with everything ”

Valley Blossum LN

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Cris C
Posted on Dec 6, 2023

“Our realtor, Sam Hafele, made the process as easy as it could get. There was never any feeling of pressure, and he was really by our side at each step of the way. He helped us find what we were looking for and I would totally go to him again. I recommend reaching out to Sam if you are buying or selling.”

Terrace DR

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pine Valley CT

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Cate
Posted on Jul 26, 2023

“Amazing ”

Queen Victoria Street

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.97/5
Rating based on 26 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience