twitterLinkedInFacebookInstagram Share

Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
196 Surveys

Berkshire Trace

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have worked with Shanni for over 10 years. She is dependable, knowledgeable, and goes beyond the call of duty. A true professional in every sense. ”

Hartman Street

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Hampton Drive

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shanni assisted us in buying our first home We valued her insights and expertise I would recommend ”

Cashel Circle

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shanni is an amazing person She made everything go smoothly and we really enjoyed her as our realtor ”

Ripplestream Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We couldn t have asked for a better realtor She s amazing ”

Cedardale Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shanni was so wonderful to work with. With the short time period we had to find something she worked very hard to get it all done. We appreciate all she has done and look forward to working with her in the future!!”

Shanni Lo
Thank you for the kind words, and thank you for your business. I look forward to helping y'all soon!:)

Bermuda Way

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shanni was awesome, told us she was available 24/7 and she meant it!! Even while out of the country, she ensured we received notices/communication/ etc to ensure we closed on time. ”

Allen Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shanni Lo is the gold standard of what an agent should be. She is the epitome of professionalism and caring that you hope an agent would possess when looking for a place to call home. ”

Zachary Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shanni is the best! She has listed 2 homes for me and my fiance. For my home, the buyer had a difficult mortgage lender that delayed our closing by 1.5 weeks despite having more than enough time to process the loan. Shanni kept us up to date on the situation and pushed the lender to close this loan. She has great communication skills, market knowledge, and is professional! Highly recommend her for all your real estate needs!”

Hutcheson Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is now the fourth time I’ve worked with Shanni. Anytime I have real estate needs, I go to Shanni (and recommend her to everyone) because she’s knowledgeable, competent, diligent, responsive, trustworthy, and on top of it all of the time. I love working with Shanni and highly recommend her. ”

Shanni Lo
Thank you for your trust and your business. Thank you for the kind words, they mean so much. I look forward to work with you on the next transaction.

Autumn Hills Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Snowy Egret Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shanni has helped us multiple times both on the buying and selling side. She has always been a great person to have on our side. She is very quick to respond and handles everything. She makes the home buying and selling process as easy as possible!”

Shanni Lo
Thank you for your trust, your business, and your continuous support. They mean more than you know.

River Pass Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Avalon Trace Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Freund Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shanni goes above and beyond to make the selling process easy. Our buyer was at risk of missing the close date due to an unresponsive lender. Shanni worked with the buying agent and Shanni's preferred lenders to close in under 3 weeks. Shanni coached the inexperienced buying agent throughout the process to ensure my side of the transaction went smoothly. We moved out of state before the house closed, and Shanni "winterized" our house for us. I cannot recommend her enough. ”

Shanni Lo
Thank you Kendall for the kind words. Your trust and business meant the world. If you ever move back to Houston or know anyone who needs real estate here, I am always here to help! :)
Overall Rating
4.97/5
Rate based on 196 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience