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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
26 Surveys

Notloc CT

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jim H
Posted on Sep 17, 2025

“I have used a realtor for about a dozen transactions in my life, but have never have been represented by anyone who could have held a candle that Rachael brought. As we marketed our home for sale, Rachael provided candid and helpful insight that assisted us. We received so much feedback to the like, your home shows so well. Eventually, the right offer presented itself and Rachael helped us navigate the stressful process of accepting an offer. When it came to buy, Rachael was prepared to show us homes and accommodated our busy schedules, often putting her own personal and professional life aside to facilitate showings. We can t be any more proud to now call Rachael a dear friend, knowing the high-level of moral fabric that makes her an honest, commensurate professional. ”

Barclay Lake LN

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Rebawood DR

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Brady D
Posted on Jun 12, 2025

“We had a wonderful experience working with Rachael and highly recommend her to anyone that needs help understanding the best locations to view and purchase. ”

Roda Drive

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Chelsea R
Posted on Mar 18, 2025

“we will defiatly be using Rachel in the future for all of our reestae needs. Best agent we have ever had ”

Gulf Willow CT

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Lea C
Posted on Jan 7, 2025

“I absolutely loved working with Rachael. She was very patient with my husband and I as we searched for our first home. She was very consistent with communication and updates. Rachael was recommended to us and I would absolutely recommend her to anyone else looking for their next home. The whole process was a new concept to me and she made it feel less scary. ”

Summit Mist DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Candace N
Posted on Sep 5, 2024

“Rachael is hands down the BEST realtor we have EVER worked with You would be lucky to work with We look forward to working with her again if we ever move back to Texas ”

Crown Oaks DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Graystone Ridge DR

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pebble View Drive

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Lora O
Posted on May 6, 2023

“Rachael Carter was so wonderful to work with She helped us find our dream home Rachael was prompt in her communication and gave us honest feedback We are ready to ask her to assist us again when needed ”

Barclay Lake Lane

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Shane S
Posted on Feb 13, 2023

“Awesome relator. She was very knowledgeable and communicative. Kept us updated throughout the process. Would highly recommend her to others looking to buy and sell properties.”

Blacktail Place

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kristina A
Posted on Dec 31, 2022

“Rachael was knowledgeable, incredibly helpful and great to work with! ”

Lake Loop Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Marlene V
Posted on Sep 6, 2022

“Honestly speaking, I will recommend Rachael to anyone I know. She was amazing! Rachael made everything easy and smooth for us. Easy to communicate with her, very professional, she provided all the information needed to make the process easy! She truly cares about her clients. Rachael would always go the extra mile no matter what time, weekday, or weekend. she was always available. What an amazing experience working with her! Rachael is trustworthy and will make you feel comfortable about her work. Another thing I appreciated about her is that she is very attentive. Rachael would answer any text, call or email in a timely manner. Thank you so very much for helping us find our forever home, you made me and my family very happy. With Love, The Viera Family ”

Sierra Brook Lane

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Stephen b
Posted on Aug 10, 2022

“Rachael was a blessing to work with. Her knowledge of the complex Texas real estate landscape and her dedication to her clients was invaluable. I can't say enough about how much she helped me through one of the most stressful situations I've had to navigate! Some people are just trying to get a job done, and then some people truly care about you and your situation. Rachael has become a friend throughout this process and I'm grateful for that!”

Westlyn Lane

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jo L
Posted on Feb 10, 2022

“Rachael Carter is THE BEST! She was so patient with all our questions, requests, etc. And took the time to understand exactly what we were looking for. Being from out of town, we had limited time to try and see everything we wanted to see. She maximized our time, and never rushed up. She researched additional information on houses, builders, lots, etc, that we did not ask for, but everything provided was extremely useful. Once we decided on what we wanted to move forward on, she advised us on the best offer to make that she thought was fair/reasonable to all parties. And she kept us informed every step of the way. She helped made the closing process go smoothly. I highly recommend Rachael to anyone looking to buy/sell. ”

Sable Creek Drive

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Maria-Karina T
Posted on Oct 21, 2021

“She is always willing to help and she is great !!! We loved her”

Overall Rating
5/5
Rating based on 26 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience