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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
35 Surveys

Charlmont DR

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Summer Mill DR

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Lexi C
Posted on Jun 23, 2025

“This transition was made so smoothly for us with Polly s help She did a wonderful job communicating everything and responding quickly to any questions we had. ”

Agent's Comment

Polly Richards
Posted on Jun 23, 2025
Thank you, it was my pleasure!

Sloan Ridge LN

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pin Oak PL

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Stanley R
Posted on Nov 18, 2024

“Fantastic service ”

Mighty Oak Dr

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Maya A
Posted on Sep 2, 2024

“I've purchased homes in the past. This is my first time renting. Polly bent over backwards just to find me a place. She's great. Definitely I'll have Polly guide to buy my own home in the near future.”

Agent's Comment

Polly Richards
Posted on Sep 02, 2024
Thank you! I look forward to working together in the future.

Belshear CT

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Shanica D
Posted on Jul 10, 2024

“It was a pleasant experience working with Polly. She is a very good communicator, follows up quickly, and is very knowledgeable about the market. ”

Rockdale Landing DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ipek A
Posted on Jun 12, 2024

“Polly is the most amazing, kind and knowledgeable person I ve ever work with. She always make sure that what is gonna be best for the both sides. Polite, caring and very professional. It s been 2 years that we are working together and I m sure we will always be. Definitely recommend to everyone to her great work. Thank you so much Polly ”

Summer Mill DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Nathan C
Posted on Jun 10, 2024

“Very professional, punctual and easy to work with.”

Agent's Comment

Polly Richards
Posted on Jun 10, 2024
Thank you!

Charleston ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Rolling Rapids RD

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Verne S
Posted on Mar 14, 2024

“Polly is very personable, friendly and a focused business partner. She exhibits an exorbitant amount of patience, exudes a nature of caring with attention to detail. I would work with Polly again and recommend her highly.”

Agent's Comment

Polly Richards
Posted on Mar 14, 2024
Thank you! It has been a pleasure to work with you over the years.

Sylvan Dale DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Megan P
Posted on Aug 28, 2023

“Polly was perfect She was very attentive to my needs, always available, Morning noon and night. I am so grateful to have worked with Polly and can t wait to work with her again in the future ”

Mccue Road

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

William R
Posted on May 7, 2023

“Polly was very knowledgeable friendly and expeditious with the complete locate and contract execution process A true real estate professional that sets the bar high ”

Rockdale Landing Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ipek A
Posted on Mar 29, 2023

“Hello! It was a great experience work with Polly. She is knowledgeable, kind and always helped to me for everything. I’m so grateful to work such a amazing Realtor. I will definitely work with Polly again. Thank you so much. ”

Green Hills Court

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Harry &
Posted on Feb 27, 2023

“Polly was great! Always helpful and very knowledgeable. I'd recommend her highly!”

Agent's Comment

Polly Richards
Posted on Feb 27, 2023
Thank you both, it was my pleasure. Enjoy your new home!

Cub Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Tina D
Posted on Feb 2, 2023

“Let me just tell you, Polly is so great! She is very professional, very educated on the market. Worked with her for a few months to find the property. I am at now and can't wait to have her help me find a permanent home when it's time for me to buy. I am so grateful for her and all her hard work and her patience as my situation wasn't an easy one but she helped guide me through it all and I couldn't be more happier with the results and where I am. ”

Agent's Comment

Polly Richards
Posted on Feb 02, 2023
Thank you! So happy where you landed, and I look forward to our future real estate collaborations.
Overall Rating
4.97/5
Rating based on 35 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience