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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
78 Surveys

Summer Manor DR

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

George C
Posted on Jun 12, 2025

“Penny and Barbara are the standard of customer service excellence They went above and beyond to help us find our forever home and we are so excited to experience so many amazing moments in this home with our family. I will always recommend them to any buyers and sellers in the area. Best in the business ”

Morningside Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Carriage Court

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ron S
Posted on Nov 13, 2022

“Realtor was knowledgeable about the local market and advised me accordingly. I was kept in the loop at all times. Staff was helpful n completing required documentation.”

Agent's Comment

Penny Brockway
Posted on Nov 13, 2022
Thank you for trusting me and for being such a wonderful client!

Biscayne Bend Lane

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Josselyn M
Posted on Jun 9, 2022

“Penny Brockway is by far, the best realtor we ever known. She's knowledgeable, professional, wonderful person inside and out. Highly recommended!!!”

Agent's Comment

Penny Brockway
Posted on Jun 09, 2022
We just cannot wait for you to get here!

Piney Woods Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kim G
Posted on Apr 25, 2022

“Penny is not only knowledgeable and competent about the market and values, but is available and personable. Penny TRULY is looking out for the best interest of her client. I felt communication was fantastic and her expert guidance helped me capitalize on my property as well as find an existing property to suit my needs perfectly. I highly recommend her for any and all transactions in the world of real estate. ”

Rebecca Burwell Lane

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Valerie J
Posted on Oct 23, 2021

“Penny Brockway is an excellent realtor! She was always steps ahead and prepared. Her professionalism is unmatched. I highly recommend Penny to anyone looking for a realtor! ”

N Timber Top Drive

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Egret Bay Boulevard

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Lynda P
Posted on Jun 24, 2021

“Barbara and the entire Brockway group were professional, friendly, knowledgeable and offered exceptional service. We are new to the area and Barbara found the perfect place for us quickly and our purchase was completed in a timely and expedited manner. When we start looking for our larger home we will, without a doubt, use them again and highly recommend them to friends and family. We can not say enough about this entire team and how pleased we are. Every transaction should be this easy. ”

Agent's Comment

Penny Brockway
Posted on Jun 24, 2021
We enjoyed working with you guys! Barbara was fantastic jumping in and taking over! She is the ultimate team player and wanted to make sure you were well taken care of when you could not even be here with Robert. We are excited for you to get here!

Bay Oaks Drive

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Susan C
Posted on Jun 21, 2021

“Penny Brockway and the Brockway Realty team were great to work with. We would highly recommend them to our friends and family who are in the market of buying or selling their home. ”

Agent's Comment

Penny Brockway
Posted on Jun 21, 2021
We loved working with you! I enjoyed helping you do something so big! It was an honor!

Sandcove Court

Surveyed 5 years ago
Represented the Seller
Represented the Seller
4.8/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5

Seller's Comment

Sherry F
Posted on Jan 18, 2021

“She was wonderful!”

Westcross Street

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Mary M
Posted on Nov 2, 2020

“Fantastic experience. Penny and her team took care of everything for me! Very professional and knowledgeable.”

Mariner Cove Court

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Wendy N
Posted on Nov 1, 2020

“Penny was awsome! I live out of state and was in town 3 1/2 days. She had all showings set up over two days. We found a house, she made an offer and had all negotiations nearly settled before I boarded the airplane! ”

Agent's Comment

Penny Brockway
Posted on Nov 01, 2020
Such a fun experience! Can’t wait to be neighbors!

Kings Chapel Court

Surveyed 5 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Michelle B
Posted on Oct 9, 2020

“Penny was the best. First time home buyers. Any time I had a question it was answered. ”

Avery Springs Lane

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sergio M
Posted on Sep 28, 2020

“Penny Brockway is as good as it can get. I've worked with her to buy an to sell, always a great experience.”

Agent's Comment

Penny Brockway
Posted on Sep 28, 2020
I loved watching your family grow! I’ll always be here for you when you come home to Texas!

Desert Aire Drive

Surveyed 5 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Dinah B
Posted on Aug 9, 2020

“Penny was amazing, she made the whole process seamless and smooth! Thank you!”

Agent's Comment

Penny Brockway
Posted on Aug 09, 2020
You guys literally did everything! So happy to work with you!
Overall Rating
4.96/5
Rating based on 78 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience