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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
19 Surveys

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Pam is knowledgeable and a very caring person. Pam and her partners Eric and Bree did an excellent job selling our house and helping us with the purchase of our new home.”

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The selling of a home can be an exhasting experience, espscially when it is an estate sale. Pam, Eric and Bree worked closely with me, uderstood what we needed to accomplish in aspecific timeframe. They worked dilligently to ensure that all details were taken care of. Explained the process and walked me through each step. Would definitely recommend their services to friends and family looking to buy or sell a home.”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Pam is excellent and you can use my name as a reference ”

Surveyed 2 years ago
Represented the Seller
4.43/5
Start FullStart FullStart FullStart FullStar Half
Competency
2.70/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Pam was simply the best!”

Surveyed 2 years ago
Represented the Seller
3.94/5
Start FullStart FullStart FullStar Half-QuarterStar Empty
Competency
4.60/5
Knowledge
3.75/5
Communication
3.15/5
Experience
4.25/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had been trying to move to Houston for over 3 years. We met Pam Hughes 3 years ago after I reviewed countless Real Estate Agent's Bios and past sales. Pam, knowing we were not ready, still went above and beyond showing us homes. She kept in touch for 3 years, and we were able to make the move. We got here on a Monday. Pam showed us "THE House" on Thursday. We were under contract the following Monday. Closed 3 weeks later. Wow. In a home in 30 days. start to finish. I don't know of any Realtor or anyone in general, who would take 3 years to work with a client in order to help them in a purchase. Pam even responded to my emails while she was on vacation. Interacting with Pam for all this time, she is now like family. Selling a home and moving from another State is a logistical nightmare. And very scary as well. Pam was there to help us every step of the way. Can't add any more. The process was quick, flawless, and extremely smooth. Pam's knowledge of the area, homes, current market was phenomenal. Her ability to work with the Title company reps, Mortgage Broker, Pest Inspector, and Home Inspector was also flawless. We were VERY impressed. Christy was awesome. Friendly, energetic, VERY helpful, and seemed to respond to texts immediately. She also went above and beyond. "Experience". That's a great word in describing Pam. You just don't get issued Experience when you walk into a Real Estate office. You earn it over time. One of the main reasons I picked Pam out of countless agents 3 years ago.”

Surveyed 2 years ago
Represented the Seller
4.46/5
Start FullStart FullStart FullStart FullStar Half
Competency
3.95/5
Knowledge
5/5
Communication
4.40/5
Experience
4.50/5

“Pam Hughes or her assistant were always available to answer questions etc. thru text, email or sometimes phone. ”

Surveyed 2 years ago
Represented the Seller
4.89/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.55/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Pam did a great job!”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Since I already knew Pam from her and her husband's long time, caring involvement in the local community, when she was recommended by a trusted friend who is also a long time, locally involved businessman, I had no hesitations to hire her whatsoever! I was very impressed with how quickly it sold, and with an excellent price (9 DAYS!)! Everything she and her team did for me was wonderful! Closing was a breeze! She and her team got the job done like the well-oiled machine that they are! Thank God for Pam and her team! May they all continue to be blessed and blessings! :-)”

Surveyed 2 years ago
Represented the Seller
4.51/5
Start FullStart FullStart FullStart FullStar Half
Competency
4.40/5
Knowledge
5/5
Communication
3.75/5
Experience
4.90/5

“We trust Pam, consider her to have a lot of integrity. Also she is knowledgeable and has years of experience with local real estate. Finally, she is easy to work with, very low key and calm. We followed Pam's recommendations and thinking when negotiating, she was helpful in this regard. Very clean sale with excellent results Pam's assistant Christy was always polite, responsive and helpful.”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Pam Hughes has now sold two of our properties. One had been listed with three different brokers/offices to no avail. She had offers on that property in no time and we had a bidding war. "Nuff said". ”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.85/5
Rate based on 19 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.74 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.81 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience