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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
92 Surveys

Plum Brook LN

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Belinda M
Posted on Sep 4, 2025

“Nell is fabulous. Kept us very informed and made things easy to understand. This is the 3rd house she has sold for us. Will definitely use her again ”

Pebble Lake DR

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Marie D
Posted on Jun 17, 2025

“Nell is awesome.”

Willow Pond CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sherrie P
Posted on Oct 2, 2024

“Always a pleasant wonderful experience with Nell and Fred ”

Majestic CT

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sherrie P
Posted on Jul 26, 2024

“Nell Fred always go above beyond They worked hard to ensure I had what I needed to make informed decisions. They are the BEST ”

Meadow Spring DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

April a
Posted on Jul 12, 2024

“We asked Nell Osborn to be our realtor because we knew that she was experienced in Real Estate and, since she actually lives in Sugar Land, she would know the best way for us to present our home and get the most money for our home. She was an absolute lifesaver when it came to moving day and our mover wasn t up to the task. She helped us locate a new mover immediately and they made it happen very quickly Thank you Nell for your time and support in getting our home sold. ”

Knollwood Lane

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Gurpal K
Posted on Dec 2, 2022

“Nell was very knowledgeable about the area and knew exactly what we were looking for. She was very helpful in showing us different properties and getting us through the whole process! ”

Starlight Oak Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Marilyn D
Posted on Oct 5, 2022

“Nell and Deborah help me find the home that I need to be in. Very happy with my decision. ”

Turning Manor Lane

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sherrie P
Posted on Sep 30, 2022

“Nell was so patient & thorough! She willingly addressed different perspectives & the entire process was very pleasant!”

Willow Pond Court

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sherrie P
Posted on Jun 30, 2022

“Nell is awesome! Full of patience & wanting to find just the right house for me!”

Old South Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Steven a
Posted on Jun 10, 2022

“Nell is far and away the best realtor we have ever had the pleasure of dealing with. She constantly kept us up to date on available properties and helped us refine our focus on the areas that appealed to us the most. With Nell, we felt more like family than just a client. We could not ask for a better experience.”

Santiago Cove Lane

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Post Oak Timber Drive

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Saint Michaels Court

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ron a
Posted on Dec 27, 2021

“Nell is an amazing agent and an amazing person. This is our 2nd and 3rd House we have purchased with Nell as our agent. Her knowledge and guidance has been wonderful. We highly recommend Nell Osborn. ”

Huntington Road

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Gordon a
Posted on Oct 20, 2021

“Nell went way above and beyond in getting this property sold. Very professional and knowledgeable. It was a long and hard process getting a clear title and she was great help in keeping us informed ”

Shillington Drive

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.97/5
Rating based on 92 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience