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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
60 Surveys

Sentry Woods LN

Surveyed on Feb 28, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My husband and I were looking to buy a home closer to our grandson. It had been 30 years since we purchased our home in New Jersey so we truly needed someone who could guide us through this process and take the time to explain how real estate works in Texas. The Erwing Realty team was very responsive, we were able to schedule showings quickly, they attended our inspections, and checked in with us regularly to see whether we needed help with anything. We highly recommend them to anyone who s looking for a realtor who looks out for their clients best interest. ”

Hollow Hearth DR

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Natalie and her team did an excellent job of listening to our needs and helping us find the perfect home in a timely manner. I would highly recommend her to anyone searching for a new home.”

Winter Berry CT

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Natalie and the Erwing Realty Team were very responsive and thorough in helping us. Within a couple of days of us reaching out to them, we were looking at properties and getting great real estate advise. They took the time to get to know us before and during the process and worked quickly to get us a property that served our needs the best. We highly recommend the Erwing Realty Team to anyone who wants a team that truly looks out for the clients interests.”

Sunburst Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I wish I could give more than five stars! Natalie made the entire process unbelievably smooth in getting our home ready to sell. She kept communication going between everyone involved in the process -- from tradesmen making repairs on the home all the way to the title company when closing. I plan to use Natalie's services again when I am ready to purchase a new home next year.”

Natalie Murgia
Christine, I am so happy that my recommendations and referrals were helpful all the way! I really wanted this to be a smooth experience for you! Your hard work paid off and we managed to receive multiple offers! Woohoo. I would love to help you find a home when you are ready next year!

Benning Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I live out of state and will be movin to Houston in the near future. I visited family recently and decided to look for potential property while I was there, never thinking that I would find the perfect home in such a short tiime. I was able to communicate my requirements to my Real Esate Agent, Natalie Murgia and she sent me a long list of potential properties which we reduced to a manageable number for our inspection. All of the homes met my crijteria but only one stood out! the Benning Drive home was perfect. I went back several times to be sure it was "the one" and I liked it better every time I was there. We closed the deal within a month and that process went better than I expected. Natalie was right there every step of the way. I always received a text or email with specific instructions on what was needed. She responded immediately to any question or problem that I had and was an intermediary with the lender and buyer as things came up. While buying a property in another state is a first for me, it could not have gone more smoothly. I am so thankful that Natalie was recommended to me. She's the Best!!! Thank you Natalie for all your help and support.”

Natalie Murgia
I appreciate the kind words, Jan! You are important to me and this was more than just buying a house! I wanted to make your goal of moving closer to Jessica a reality! Thank your for trusting me to be your eyes and ears every step of the way. You did a fantastic job. We accomplished this home purchase as a team.

Congo Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Natalie made what normally would be so overwhelming and stressful so easy for our family. We are first time sellers who had little experience on what to do, but with Natalie’s guidance and suggestions on how to improve our property, punctuality with every correspondence along the way, and her expertise in the field, the process was seamless. She was also very accommodating and made sure we were all comfortable and happy throughout the process. We were always in the loop as she communicated all details/updates promptly, and she was an advocate for all of our needs/wants. I would definitely recommend Natalie to represent either buyer or seller as she is a very honest, knowledgeable, experienced, and all around thoughtful and kind person.”

Natalie Murgia
I appreciate your feedback so much Kim! Im glad we were able to put this behind us so you can be together with your family. You are an unstoppable force!

Nicholson Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Natalie basically carried me through the process. She taught me what was needed and why each individual step was important to ensure that I was able to understand any decisions that I made. She also stayed on top of timelines extremely well and made sure I never missed anything.”

Natalie Murgia
I'm so glad we were able to find a home that checked all of your boxes, Jake! You were such a pleasure to work and I hope you enjoy the new house and your neighborhood! Welcome to the city!

19th Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Type some comments, if you want…”

Summerwood Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Natalie was very patient while guiding us through the sale process in this quickly changing market. She did an excellent job of creating our listing and providing us with current information to determine the listing price. Her team was great to work with. The open house event went very well. Well done throughout the process. ”

Natalie Murgia
Darrell and Gemma, it was a pleasure representing you. Your home was beautifully updated and well cared for. I'm so happy that we were able to get multiple offers in a very short amount of time. Bravo!

Groce Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Type some comments, if you want…”

Varsity Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Natalie is the whole package! She was so communicative with us the entire process and went above and beyond in making sure we had a good experience. She found a house she knew we would love (that we didn't even know we were looking for) and helped us with all the steps. We were house-hunting from out of state, so we did a lot of things virtually and trusted her to be our in-person representative, and she was excellent. 10/10 would recommend to anyone!”

Natalie Murgia
Thank you for the sweet words, Ellen! I'm so happy you two moved into your home before you started work. The timing couldn't have been more perfect! You were a pleasure to work with and your hard work paid off! I appreciate you allowing me to represent you. I'm here if you need anything!

Napavine Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Natalie was great in every aspect. She took the time to understand my needs, was realistic about what was achievable up front, and still put me in an awesome home under budget. I couldn't be happier with the outcome. She was helpful at every step of the process and really aided in my decision-making as a first-time homebuyer. Her response time is fantastic and when she says she is going to do something she does it right away. When I am in the market again, I will only be making one phone call, Natalie is simply the best.”

Natalie Murgia
Wow, thank you for the kind words Garret! You are important to me and I appreciate you trusting me to shepherd you through this process! You were a pleasure to work with and I'm still here if you need any help! Congratulations on a job well done. We made a great team!

Chappelwood Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“These categories say it all- Natalie is extremely competent, has amazing market and real estate knowledge of every step of the process, communicated quickly and with warm friendliness, gave us personal attention that made us feel extremely valued and supported. The fact that we got our dream home in the hottest market of all time, within a month and everything went exceptionally smoothly says it all! We will be recommending her to everyone we know.”

Natalie Murgia
We made such an awesome team, Sarah! It felt like yesterday when we spoke during SNOVID about starting this process and here we are. You have a beautiful home in the cutest neighborhood which checked all of our boxes. Thank you for trusting me to help you get to closing!

Dunlap Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Natalie was a terrific agent! She helped us pick out the perfect home. Which had everything we wanted plus things we didn’t even know that we wanted. As first time home buyers, she was very thorough and navigated us through each step of the process. She was incredibly helpful and responsive when we had any questions. Even in an incredibly competitive market, she made everything feel easy and stress free! We cannot recommend Natalie enough! ”

Natalie Murgia
Bryan and Amanda, I'm so glad that you two are happy in your home and had a great experience in buying your home. You were an absolute pleasure to work with and I hope that we will stay in touch for a long time. Congrats on your new chapter. Enjoy your home and thanks again for the opportunity.

Greenwich Terrace Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Natalie made my experience of buying my forever home so personal and unforgettable. You can tell that she really wants the best for her clients and will go to the measures needed to ensure her buyers get exactly what they want at the lowest possible cost. Any questions or advice needed, she is reliable and prompt to respond and always willing to lend a helping hand. I know Natalie comes from a family with a strong background in real estate and she makes that clear through her knowledge and sense of professionalism. I strongly recommend Natalie Murgia to anyone needing a respected, quality realtor! #murgiateam”

Natalie Murgia
Jennifer, thank you for your confidence in me to assist you with purchasing your home! I couldn't be happier that we were able to check off all of the boxes on your wish list. You were truly a joy to work with I hope your home will be everything you want it to be and more! We did this as a team! Thanks for all of your hard work.
Overall Rating
4.96/5
Rate based on 60 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience