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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
57 Surveys

Sand Dollar

Surveyed on Apr 28, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Maple View DR

Surveyed on Apr 27, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Robert H
Posted on Apr 27, 2026

“Prime Horizon Realty exceeded my expectations from start to finish. Their team kept me informed every step of the process, ensuring I always knew what was happening and what to expect next. They demonstrated a high level of professionalism, clearly explaining every detail and making sure everything was handled correctly on both sides of the transaction. What truly stood out was their attention to detail and commitment to doing things the right way. Whether it was coordinating timelines, reviewing documents, or answering questions, they handled everything with precision and care. I highly recommend Prime Horizon Realty to anyone buying, selling, or leasing a home or business. Their expertise and dedication make them a standout in the industry. I will absolutely be using them again in the future.”

Sand Dollar DR

Surveyed on Apr 27, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Christopher G
Posted on Apr 27, 2026

“Working with Mitra was the best experience. She brings a lot of knowledge and insight with helping me purchase and sell homes. Definitely highly recommend.”

Selder DR

Surveyed on Apr 24, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Golden Field DR

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Javad
Posted on Oct 10, 2025

“Mitra helped us through every step of our home-buying journey. She was professional, kind, and incredibly passionate about her work. No matter when we called, texted, or emailed, she always responded right away. with patience and clear answers every time. Her dedication and attention to detail made the entire process smooth and stress-free. We truly felt supported from start to finish. I highly recommend Mitra to anyone looking for a realtor. she s a true professional and absolutely deserves a 5-star rating.”

Mattby ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Christopher G
Posted on Feb 19, 2025

“Mitra is the best. She helped me purchase my first home 7 years ago and did an amazing job. When it came time to move into my forever home, I definitely reached out to her and her team, and again, I'm very happy with my new home. ”

Bay Area BLVD

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Angela B
Posted on Jun 30, 2024

“Great experience.”

Anthony LN

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Kourosh E
Posted on Aug 10, 2023

“We enjoyed working with Ms. Saghafi. She is great ”

Oxnard Lane

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Baily
Posted on Jul 5, 2023

“Mitra s dedication, diligence, and patience made the search for a new home so much easier. I wouldn t choose anyone else. Thank you Mitra ”

Santa Fe Creek Court

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Sharisse b
Posted on Jun 1, 2023

“Mitra did not use sales pressure tactics on us She was very helpful throughout the process of finding and closing on our new home ”

Agent's Comment

Mitra Saghafi
Posted on Jun 01, 2023
It was a pleasure to be a party of your journey to be come a home owner.

Lamar unit 4 Street

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

MSP
Posted on Feb 28, 2023

“I can't speak highly enough of my Broker Mitra Saghafi. Her team is excellent. Their communication is unlike I have ever experienced. I would highly recommend them to anyone and have referred my friends and colleagues to her and her team”

General Colony Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Michael T
Posted on Nov 3, 2022

“I cannot say enough good things about Mitra. She went above and beyond to sell my property. I am so thankful that I chose Prime Horizon Realty. Mitra Saghafi is a wonderful person and a terrific agent.”

Agent's Comment

Mitra Saghafi
Posted on Nov 03, 2022
It was a pleasure working with you. I am so glad everything went the way you wished.

Cherry Blossom Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Carol H
Posted on Oct 13, 2022

“Mitra did a fantastic job helping us sell our home. The process went smoothly from start to finish and I will certainly recommend her to my friends and colleagues! ”

Maple View Drive

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Cj
Posted on Aug 30, 2022

“Mitra is amazing! She communicates every step of the way and makes sure everything is taken care completely and on time!”

Graceful Path Way

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.98/5
Rating based on 57 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience