Facebook Share

Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
44 Surveys

25th AVE

Surveyed on Apr 03, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

FM 646 S

Surveyed on Apr 03, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lake RD

Surveyed on Apr 03, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa represented us in buying the house remotely. She is knowledgeable. She is honest. She put what is best for her customer first. She will see all houses that can be potential buys. She will gather the needed information. She responds quickly. I worked with another realtor before her and I switched to her and plan to continue to work with her as needed. I highly recommend Melissa ”

Melissa Castro
Thank you for your kind words Mostafa. I strive to go the extra mile and provide amazing customer service for my clients. I greatly enjoy working with you and look forward to our future partnerships.

Rocky Rose CT

Surveyed on Mar 17, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa was there for me every step of the way. Melissa got back to me by text or phone call, in a timely manner. I had a lot of questions throughout the process and she answered all of them. Melissa would check in with me to find out if I needed any help, throughout the buying process. She had a very warm and personal approach.”

Harper RD

Surveyed on Mar 04, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Such an amazing help to me as this my for first every home. Truly went above and beyond ”

32nd AVE

Surveyed on Feb 24, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Canary

Surveyed on Feb 24, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I would highly recommend melissa, she makes you feel like family and has knowledge of the market. You can communicate with her any time of day, and she s there by your side helping with what she can.”

Yaletzi LN

Surveyed on Feb 18, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa was amazing She did above and beyond on selling our house. She s very helpful, knowledgeable, and answered all our questions about anything during office non-office hours. Everything went so smooth and right on schedule for closing date with our very hectic schedules. Highly recommended her to all the buyers, sellers, and renters out there whether you re military or not. She will always have your support from start to finished ”

Catalpa Street

Surveyed on Feb 18, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great customer service, always responsive and professional ”

Wall Street AVE

Surveyed on Feb 18, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa was knowledgeable, attentive, and so patient with us Couldn t have asked for a better experience ”

Wayne Johnson Ave

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She helped me a lot threw the whole process, very professional and knowledgeable at what she does .will recommend to family and friends”

Catalpa ST

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent customer service and professionalism, always extremely responsive and timely in all related matters, would highly recommend without any reservations ”

Park AVE

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa castro was the best, she was very patient and helpful answering any and all questions we had in the process. If you need a realtor she s the one I m giving everyone her information. ”

Willow Harbor LN

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Brookshire ST

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.98/5
Rate based on 44 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience