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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
320 Surveys

Laurel Lock DR

Surveyed on Mar 18, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

First L
Posted on Mar 18, 2026

“Mary is the best ”

Singing Flower LN

Surveyed on Feb 5, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

R. P
Posted on Feb 5, 2026

“ From the day we were introduced to the day we closed, Mary was exceptional. As a homebuyer, I never felt like this was just my project Mary made it her own. She went above and beyond at every step, anticipating challenges and assembling the right experts whenever needed. The entire process felt like watching the Avengers come together, with Mary as our Nick Fury leading, coordinating, and ensuring everything came together perfectly. I couldn t recommend her more highly for anyone looking to buy a home with confidence and peace of mind.”

Lakeside Enclave DR

Surveyed 3 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Park Wick LN

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

First L
Posted on Nov 10, 2025

“The process was super smooth in selling our home, we couldn't have asked for a better experience. Mary priced our house perfectly and provided everything to prove the price was right. ”

Daintree Park DR

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Sunrise Field LN

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

First L
Posted on Oct 3, 2025

“Mary and her team are the best Not only is Mary very knowledgeable in the real estate field, but she also truly cares about her clients. She goes above and beyond to make sure you get the best deal possible and that you feel comfortable with the whole process. If you are planning to buy or sale a home, I highly recommend you choose Mary as your realtor ”

Tyler Park LN

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

First L
Posted on Sep 24, 2025

“We are thrilled to share our positive experience working with Mary once again. We first met her during the sale of our previous home eight years ago, and her outstanding performance left such a lasting impression that we knew we wanted to collaborate with her again. This time around, we encountered some unforeseen circumstances. Our buyer signed the as-is contract and completed the final walk-through with signed acceptance. However, on the day of closing, they refused to show up and sign the contract, raising issues that didn't exist. Throughout this ordeal, Mary provided us with immense support and guidance. Together, we took a strong, assertive position along with legal counsel, which effectively drove the point home with the buyer. Even after the sale, the buyer continued to contact the group Mary connected us with a reputable attorney who resolved the issue. It's been a bumpy ride, but we couldn't have imagined going through it with anyone other than Mary. She is 1000 invested in her clients and tirelessly provides solutions. During challenging times like these, all sellers need an experienced, seasoned professional that can strategically navigate these muddy waters. This would not have been possible without her leadership. We are very grateful to have had her by our side during the entire journey. ”

Umber Oaks LN

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

First L
Posted on Sep 8, 2025

“Mary Watts and her exceptional team at Mary Watts Group provided an unparalleled home-finding experience. Their dedication and expertise were evident from our initial consultation, making the entire process remarkably smooth and stress-free. A particular standout was J.C. Pennington, he accompanied us to every prospective home, offering insightful and honest observations. J.C. possessed a keen eye, pointing out both the remarkable features of each property and potential challenges that might arise. His candid assessments allowed us to make informed decisions without ever feeling pressured. The team's primary focus was always on finding a home that truly fit our family's unique needs and desires. We never felt hurried or rushed, as their commitment was clearly to our long-term satisfaction rather than a quick sale. They patiently guided us through numerous viewings, meticulously considering our preferences and providing thoughtful feedback on each option. This personalized approach, coupled with their extensive knowledge of the market, ensured that we ultimately found a home that perfectly aligned with our lifestyle. We are incredibly grateful for their unwavering support and guidance throughout this significant journey. We wholeheartedly and without reservation recommend Mary Watts Group to anyone seeking a dedicated, honest, and truly professional real estate partner.”

Bliss Canyon CT

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

First L
Posted on Sep 2, 2025

“Marry was so helpful and was always there when I had any questions. If I ever need a Realtor she will be the first person I call. ”

Windswept DR

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Ash Creek CT

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

First L
Posted on Jul 14, 2025

“Mary and her team are the absolute best. This is our second time working with her and she made the selling of our old home and buying of our new home a very easy process. We are so thankful for her hard work. If you are looking for someone to get the job done Mary and her team is the right choice ”

Blue Grass Drive

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

First L
Posted on Jul 3, 2025

“the process to get to signing the title was smooth and efficient”

Creston Cliff CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

First L
Posted on Apr 7, 2025

“Mary and her team are phenomenal. Mary is organized, thorough, kind, patient and follows through on every detail until it is done right. Would recommend her to anyone ”

Kintai Ridge LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

First L
Posted on Mar 10, 2025

“Mary was awesome She addressed many of my concerns before I even asked. ”

Southpoint WAY

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

First L
Posted on Mar 3, 2025

“To say Mary is outstanding is an understatement. She is kind, knowledgeable, dependable and so very hard working. She genuinely cares about her clients, their families, realizing the home shopping buying selling process can be complicated in a multitude of ways. Somehow she makes it pleasant and less stressful. Would recommend Mary to anyone. So thankful for her. ”

Overall Rating
4.99/5
Rating based on 320 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience