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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
42 Surveys

Hickory Falls DR

Surveyed on Feb 28, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jason M
Posted on Feb 28, 2026

“Marcela is the best I must know 2k realtors. I ve done business with her before and she is totally on point with any and everything So glad I went with her I m in my new home now that she helped find for me. Marcela is the best ”

Cobbs Creek CT

Surveyed on Feb 4, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jay S
Posted on Feb 4, 2026

“Marcela Acevedo Was absolutely vital in my relocation from Washington state to Houston five stars doesn t do justice to the help and service she provided. ”

Emerald Thicket LN

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Abel P
Posted on Jan 7, 2026

“La recomiendo 100 ”

Greystanes RD

Surveyed 4 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Bukky O
Posted on Dec 12, 2025

“Marcela was very easy to work with. She was very thorough and provided good feedback. Kept me updated throughout the entire process. ”

Glenhagen DR

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Yohanli L
Posted on Nov 12, 2025

“Quedamos encantados con el servicio que nos brind la se ora Marcela muy profec al en su trabajo ”

Sweet Water DR

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Martin H
Posted on Nov 4, 2025

“Marcela was so kind and helpful through our search for a home. She was always available to answer our questions and help guide us through the process. She routinely checked in with us and we really appreciated how much she cared. Would highly recommend to anyone looking.”

Rock Spur TRL

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Ugochinyere O
Posted on Oct 15, 2025

“I had an amazing experience working with Marcela at JLA Realty. She made the entire process of renting out my home completely stress-free. From start to finish, she was professional, responsive, and truly went above and beyond. Every question I had. No matter how small, was answered promptly and clearly. She handled every detail with care, kept me updated at every step, and made sure the entire process moved smoothly. I felt supported and confident throughout. Her communication, knowledge, and professionalism are unmatched. I couldn t have asked for a better realtor to represent me. If you re looking for someone who genuinely cares about their clients and makes things happen with efficiency, I highly recommend Marcela ”

Moonshadows DR

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Amber H
Posted on Oct 3, 2025

“She was amazing. Helped us through a stressful situation.”

Glade Springs DR

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Darrell E
Posted on Aug 7, 2025

“Very Communicative and knowledgeable ”

Huntersglen CIR

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Samantha E
Posted on Jul 9, 2025

“She was so diligent in finding all the homes that meet our needs. She was quick in communicating and contacting sellers Truly appreciate all her work ”

Skyview Landing DR

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Robert M
Posted on Jul 2, 2025

“Marcela was very prompt in scheduling to show the property ”

Helding Park CT

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Mapletrail DR

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Maria P
Posted on May 17, 2025

“Excelente servicio excelente persona atenci n agradable y comunicaci n afectuosa ”

Dropseed LN

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Neisha N
Posted on Apr 29, 2025

“Love her so much the best she never missed a phone call or appointment. Worked with me even after I got the keys to my new place. Will be using her for my next endeavors.”

Aftonshire DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

John A
Posted on Mar 19, 2025

“She was helpful, accommodating, quick, and wonderful.”

Overall Rating
4.97/5
Rating based on 42 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience