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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
27 Surveys

Honea Flat CT

Surveyed on Mar 2, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Briarcreek BLVD

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

HRISTO T
Posted on Oct 11, 2025

“Luan is an exceptional agent. He takes the time to truly understand your needs and provides outstanding support in helping you find your new home. Thank you ”

Kleinway DR

Surveyed 11 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Gessner RD

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cimber LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

HAIBO H
Posted on Jan 25, 2025

“Excellent service, trustworthy partner”

County Shores LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Moonlit River DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Brentford DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Lin
Posted on Jun 3, 2024

“I am very satisfied with this agent. He works hard for every client, so next time I have a chance, I will ask him to help me buy and sell a house in time ”

Kennet Manor DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Monique
Posted on Aug 28, 2023

“Luan exceeded my expectations by going above and beyond trying to find a house that would meet my daughter s special needs wheelchair accessible . It was a long and difficult process because of certain requirements we had, but Luan always had the time and patience to help us look for the right house and didn t give up. Once we found the house, everything else ran smoothly even when the other party was making things challenging. He is very kind, professional, and knowledgeable. I strongly recommend him, I will continue to use his services in the future if needed. ”

Agent's Comment

Luan Zhou
Posted on Aug 28, 2023
Thank you! It was my honor to help

Freestone Avenue

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Island Boulevard

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Brandon
Posted on May 26, 2022

“Luan was great! He was very open and responsive through the whole process.”

Kleinway Drive

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Thonig Road

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Richardo
Posted on Mar 31, 2022

“He was on top of everything and even checked in to remind me of to complete paperwork before deadlines. ”

Agent's Comment

Luan Zhou
Posted on Mar 31, 2022
Its my pleasure helping you :)

Shady Brook Drive Drive

Surveyed 4 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Turner
Posted on Sep 29, 2021

“5 stars!!! We would give more if we could. Luan is the best agent out there. Extremely dedicated!”

Agent's Comment

Luan Zhou
Posted on Sep 29, 2021
Thank you! It was my pleasure to guide you through the process:)

Rosehedge Court

Surveyed 4 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Travis
Posted on Sep 29, 2021

“Luan was the most knowledgeable, reliable, easy to work with, and dedicated agent that we have ever worked with. He helped us sell one home and purchase another. We highly recommend Luan! He is literally the best.”

Overall Rating
5/5
Rating based on 27 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience