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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
17 Surveys

Village Place DR

Surveyed on Apr 5, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Thu.mai N
Posted on Apr 5, 2026

“Lori was absolutely fantastic to work with and it made me trust her a lot for navigating the whole process. All of this is new to me so to have a professional who knew the in's and out's was so valuable. I appreciate that she knew what to educate me on regarding the process. Obviously, most everyone is helpful and willing to answer questions which Lori is too , but if someone doesn't know which questions to ask, having a realtor that is ahead on the process is so useful.”

Hickory Manor DR

Surveyed on Apr 1, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jerry S
Posted on Apr 1, 2026

“Lori has assisted with several of my real estate transactions and has always been exceptional in attention to detail and response times.”

Hickory Manor DR

Surveyed on Apr 1, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jerry S
Posted on Apr 1, 2026

“I will continue to work with Lori. She is the best in the business ”

Teal CT

Surveyed on Mar 23, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

B AVE

Surveyed on Mar 9, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Scott B ST

Surveyed 5 months ago
Represented the Seller
Represented the Seller
4.8/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

Hawthorne CIR

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Tyler P
Posted on Oct 5, 2025

“First time home buyer knowing a little bit about home buying, but Lori has great resources and will lead you straight forward. ”

Hickory Manor DR

Surveyed 8 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

j5sparks@aol.com
Posted on Aug 18, 2025

“Excellent customer service and I will be using her again in the future.”

Beckfield DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Hickory Manor DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jerry S
Posted on Oct 28, 2024

“The buyers experience went as expected. Very fluid and seamless. Lori is a Pro ”

20th AVE

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Erica D
Posted on Aug 21, 2024

“I had an exceptional experience working with Lori Santos as my realtor. From the outset, Lori demonstrated an impressive level of professionalism and dedication. She took the time to understand my needs and preferences, ensuring that every property we looked at was a potential match for my criteria. Lori s knowledge of the market was invaluable, and her attention to detail made the entire process smooth and stress-free.”

Gosling RD

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Akela H
Posted on Aug 16, 2024

“Lori is AMAZING She's understanding and patient. I'm recommending her to anyone looking for a home.”

Neva CT

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Pricilla c
Posted on Jun 17, 2024

“Miss lory was very kind and helpful. She would get back to us as soon as she got an answer. She s very quick on moving things around. ”

Woodland Oaks

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Samantha p
Posted on May 28, 2024

“During the process of looking for a home we had a few agents start helping us but never followed up with us, we found Lori and she was absolutely amazing, she sent us homes that had everything we were looking for, we were able to narrow down to one s we really liked till we found the perfect match Happy to say we are all moved into our new home now and it is perfect 10 out of 10 would recommend and definitely have her help us or our family friends in the future ”

Fairway Island DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jerry s
Posted on May 13, 2024

“Lori was very professional throughout the process of selling our home. At times she also had to serve as the intermediary as this was a sell in the middle of a divorce She exhibited the utmost professionalism and brought us more than one all cash buyer ”

Overall Rating
4.99/5
Rating based on 17 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience