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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
55 Surveys

Couples CT

Surveyed on Apr 11, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Winburn Tide LN

Surveyed on Feb 26, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jose R
Posted on Feb 26, 2026

“Mrs Lori made my first home buying experience a smooth and easy process from the first phone call to closing day. Her knowledge and advice was very helpful in the process of choosing a home, and she always responded quickly when I had any questions or concerns. I would highly recommend her”

Agent's Comment

Lori Austin
Posted on Feb 26, 2026
Thank you for your kind words. I truly enjoyed working with you both and wish the best for you always.

Mystic MDW

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Lori Austin
Posted on Jan 09, 2026
Thank you for your amazing review. It was a pleasure working with you both!

Williams Bend DR

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
4.5/5
Start FullStart FullStart FullStart FullStar Half
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
4/5

Teal Bluff LN

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Margaret C
Posted on Sep 11, 2025

“Lori is an EXCEPTIONAL Realtor She provided education, support, protection, insight and guidance throughout the entire home buying process She truly embodies what an experienced realtor should provide. I am forever grateful for her above and beyond professionalism. Such a seamless experience from open house to close and post move in ”

Forest Moon DR

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kari R
Posted on Jul 9, 2025

“Lori was very professional and prompt. She immediately answered all questions, or let us know when she could get back to us. Her calm demeanor was incredibly helpful in stressful situations, and she communicated with us well through the entire process ”

Agent's Comment

Lori Austin
Posted on Jul 09, 2025
Thank you for letting me be a part of your selling and moving forward experience. I hope only the best for you and your beautiful family!

Arnica ST

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sharon S
Posted on May 31, 2025

“Lori Austin is awesome. We have used her 3 times over the years. She is on top of her game, knows all the ins and outs of her profession, explained things perfectly, kept us updated, etc. We could not have asked for a more professional realtor, that's why we have used her 3 times. She is truly a blessing to us and I'm sure to others. We have been honored to have met her years ago. ”

Agent's Comment

Lori Austin
Posted on May 31, 2025
Thank you for that amazing review. We are the dream team!

Weatherhill LN

Surveyed 11 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Kimberly G
Posted on May 12, 2025

“Wonderful agent Was always one step ahead of anything I needed Great negotiating skills I would highly recommend ”

Agent's Comment

Lori Austin
Posted on May 12, 2025
Thank you Kim! We make a great team.

Via Maria DR

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Juan R
Posted on Apr 21, 2025

“Lori Austin was very professional, patient and knowledgeable and over all a great realtor. Thank you Lori for making my house buying experience a great one. ”

Agent's Comment

Lori Austin
Posted on Apr 21, 2025
Thank you for your kind review Juan. You made it easy! Enjoy your new home.

Skypark DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Bokeng M
Posted on Feb 10, 2025

“She's a great person to work with. Professional Great negotiators ”

Misty Leaf LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Cedrick J
Posted on Dec 31, 2024

“Lori was outstanding during our entire ordeal. She is very knowledgeable, patient and incredibly responsive. She navigated us through the entire process and added protections and perks to the contract that we would not have thought to. We will utilize Lori for all of our real estate needs whether personal or business related. ”

Bexley Village CT

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jaime D
Posted on Oct 21, 2024

“Lori did a great job when my wife and I were in a house hunting time and also, when I decided to rent a house instead of buying one. Her advice was essential for my wife and I take the right decision. We are so pleased to have Lori helping us during all the process. ”

Agent's Comment

Lori Austin
Posted on Oct 21, 2024
Thank you for your kind review. Y'all are a pleasure to work with and I look forward to working with you again in the future!

Dunbar DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Bianca C
Posted on Jul 5, 2024

“Mrs Lori was amazing very down to earth and very helpful. I really loved having her as our realtor. ”

Cambridge ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Anacua Berry CIR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Dniel R
Posted on Jun 18, 2024

“Can t speak highly enough of our experience with Lori. An absolute pleasure to work with and helped us immensely during a fast paced process. ”

Agent's Comment

Lori Austin
Posted on Jun 18, 2024
Thank you for your kindness. You both were a joy to work with! I hope you love it here!
Overall Rating
4.98/5
Rating based on 55 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience