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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
44 Surveys

New Leaf CT

Surveyed on Mar 24, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Jennifer C
Posted on Mar 24, 2026

“Working with Lorena was a pleasure. She is highly knowledgeable and responsive. ”

Berry Limb DR

Surveyed on Feb 16, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Windswept Oaks PL

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Joseph C
Posted on Dec 17, 2025

“She was fantastic ”

Cora Street

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Amanda T
Posted on Dec 11, 2025

“Lorena was cert professional, responsive and hard working. Her efforts are the reason we were able to close on the deal. She is knowledgeable and a diligent worker. I would recommend her to anyone searching for their next home. ”

Cedar Colony DR

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Rene G
Posted on Dec 10, 2025

“Exceptional service Lorena is knowledgeable, professional, and truly goes above and beyond. I didn't know it was possible but, she makes buying a home a fantastic experience. Highly recommended ”

Sunset Isles DR

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Evelyn M
Posted on Sep 10, 2025

“My experience was great, a very smooth process. She made everything feel easy and she provided all the information I wanted and needed. Just an amazing experience ”

Gander Bayshore Lane

Surveyed 8 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Karla T
Posted on Jul 25, 2025

“Lorena is the most amazing realtor there is Not only was she very professional and easy to work with but she is the best competent realtor I ve met. She was able to lease my property in less than 2 weeks. She did such an amazing job advertising my property that I received multiple applicants that were interested in leasing and she mentioned that someone was interested in purchasing my home as well. I would trust her with my eyes closed on my future real state needs. ”

Silver Saddle LN

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Karla T
Posted on Jun 18, 2025

“I am so happy Lorena was able to help us with purchasing our new home and for helping us put our older home on the market. She negotiated an amazing deal and took us to the closing table in less than a month. We were so lucky to have someone like her guiding us throughout the whole process, definitely one of the easiest purchases we ve made and it would not had been possible if she wasn t by our side. ”

Old Mission RD

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Herenia b
Posted on Jun 10, 2025

“Lorena Cousin: La mejor realtor de Houston Si est s buscando comprar o vender una propiedad en Houston, no hay mejor opci n que Lorena Cousin. Su amor por su trabajo se nota en cada paso del proceso. Lorena no solo es una experta en bienes ra ces, tambi n es una persona que realmente se preocupa por los intereses de sus clientes. Lo que la distingue es su paciencia, dedicaci n y compromiso genuino. Escucha con atenci n, entiende tus necesidades y trabaja con pasi n para encontrar soluciones y la propiedad perfecta para ti. Su enfoque humano y profesional hace que cada cliente se sienta acompa ado y respaldado, desde la primera visita hasta el cierre final. Con Lorena, no solo encuentras una casa: encuentras tranquilidad, confianza y a alguien que realmente est de tu lado. Toda nuestra Familia le tenemos un cari o muy grande por ayudarnos a comprar y vender de la manera m s Atenta. Ella y su equipo son los mejores ”

Blossomheath RD

Surveyed 10 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Abraham P
Posted on May 27, 2025

“Lorena made buying a home easy and enjoyable for us. We have already recommended her to friends and will continue to highly recommend her to others looking to buy or sell a home ”

Aberdeen Meadow LN

Surveyed 10 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Lourdes A
Posted on May 27, 2025

“She is very professional ”

Admirable PATH

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Erick V
Posted on Mar 11, 2025

“Having Lorena cousin assist me in my real estate property sale was ecstatic. She demonstrated professionalism and enthusiasm in every aspect during our real estate journey. Lorena exceeded all my expectations and would definitely recommend her to anyone who needs real state assistance of any kind, with her knowledge and skills she scores above and beyond any agent I ve worked with in the past . ”

Dresden ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Minerva F
Posted on Mar 10, 2025

“Professional on point recommended percent ”

Indian Desert DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
4.5/5
Start FullStart FullStart FullStart FullStar Half
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
4/5

Dellfern DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Liliana B
Posted on Feb 19, 2025

“I highly recommend Lorena, her knowledge it s amazing and takes the clients in the right direction, thanks To Lorena ”

Overall Rating
4.99/5
Rating based on 44 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience