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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
141 Surveys

Goldcrest ST

Surveyed on May 5, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lovington DR

Surveyed on Mar 16, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Christian
Posted on Mar 16, 2026

“Selling our home with Leticia Herrera was a very positive experience. She guided us through every step of the process and made sure we understood everything along the way, which made things much easier and less stressful. Leticia communicated clearly and consistently, always keeping us updated. With her knowledge and support, we were able to get a great deal on our home. We truly appreciate her professionalism and would happily recommend her to anyone looking to buy or sell a home.”

Nicholforest LN

Surveyed on Feb 19, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ondriea
Posted on Feb 19, 2026

“Leticia is amazing She went above and beyond to help ensure the closing of my home. Due to the fact I was out of state she was able to clear a 5 bedroom house of furniture in the matter of a couple of days. Seriously went out of her job description to ensure closing. Thank you Leticia for you super fast sale and going above and beyond to get this house closed. You're a rockstar ”

Outer Bark DR

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Karen P
Posted on Dec 31, 2025

“Leticia Herrera was absolutely amazing to work with. Because of distance, I wasn t able to be there in person, but Leticia made the entire process seamless by doing a thorough virtual walkthrough and making sure I felt confident every step of the way. She truly went to bat for me she double-checked all the numbers from the title company, caught important details, and successfully negotiated the price on my behalf. Her professionalism, attention to detail, and dedication gave me complete peace of mind. I m so grateful for her hard work and highly recommend Leticia to anyone looking for a realtor who genuinely puts their clients first. I absolutely love my new home ”

Turner DR

Surveyed 4 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Leticia Herrera
Posted on Dec 23, 2025
Always a pleasure! Thank you!

Poynes DR

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Gerald
Posted on Dec 16, 2025

“She was great ”

Agent's Comment

Leticia Herrera
Posted on Dec 16, 2025
It was a pleasure to work with you! Thank you!

Daylily Hills DR

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Leticia Herrera
Posted on Nov 28, 2025
Always a pleasure to serve you! Thank you!

Daylily Grove ST

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Stefanie
Posted on Nov 21, 2025

“Leticia is at the top of what she does She has been amazing through every step of the process buying a home . Recommend her over and over Thank you ”

Niagara Falls DR

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Erica
Posted on Nov 1, 2025

“From start to finish, Letti made both buying our new home and selling our old one feel easy, stress-free, and full of genuine care. She anticipated our needs before we even had to ask, handled every detail with calm professionalism, and guided us through every step with confidence and kindness. This has truly been the best real estate experience we ve ever had. We re so grateful for her expertise, patience, and the way she consistently advocated for our family from start to finish. Letti turned what can often be an overwhelming process into something simple, smooth, and even exciting. We couldn t have asked for a better partner in this journey, Letti goes above and beyond in every way ”

Hillmere

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Rafael
Posted on Oct 7, 2025

“Leticia Herrera was very helpful and patient with me and matching me with my forever home, she is very professional with everything she does and is very dedicated to helping her clients find their perfect home. I am very satisfied with my experience with her and will definitely recommend her with family and friends.”

Agent's Comment

Leticia Herrera
Posted on Oct 07, 2025
Thank you for sharing about your experience in working with me and for allowing me to guide you throughout the process!

Weisinger Drive DR

Surveyed 7 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Claudia
Posted on Oct 2, 2025

“Working with Leticia Herrera has been absolute pleasure She is patient, caring and understanding to all our needs, we have been working with her for years, we would never change that She answers all our questions, never pushy and always attentive She is the Amazing and The BEST Love her ”

Agent's Comment

Leticia Herrera
Posted on Oct 02, 2025
Thank you so much for your kind words! It's truly been an honor work with you over the years. I'm so grateful for your trust and loyalty, and I love being a part of your real estate journey. Thank you!

Debbi LN

Surveyed 7 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

James
Posted on Sep 29, 2025

“Great help in all aspects and made all of the processes go smoothly.”

Agent's Comment

Leticia Herrera
Posted on Sep 29, 2025
Thank you so much, James! I'm really glad to hear the process felt smooth for you. That's always my goal. I truly appreciate your kind words.

Lone Star Oak ST

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Alexandria
Posted on Aug 7, 2025

“Living the American dream We are so grateful to Leticia Herrera for guiding us through the entire process. She not only made the experience enjoyable but also tirelessly advocated for our best interests from start to finish. We truly felt we had a teammate in our corner, and we couldn t be happier with her support.”

Leblanc Landing DR

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Leslie
Posted on Jun 17, 2025

“Leticia is an amazing realtor and took the time to explain the process to my Fiancee and I. We are first time homebuyers and she made the process as easy as possible and was always available to answers we had ”

Agent's Comment

Leticia Herrera
Posted on Jun 17, 2025
Thank you for sharing your experience and for the opportunity to serve you! Best wishes for this new chapter!

Wild Horse Hollow LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.99/5
Rating based on 141 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience