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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
7 Surveys

Delta Mill CIR

Surveyed on Feb 23, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Calloway ST

Surveyed 4 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Descartes ST

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Amie H
Posted on Oct 27, 2025

“Working with Latoya Small was truly a blessing From start to finish, she made the entire home buying process smooth, stress-free, and even enjoyable. Latoya was incredibly knowledgeable, patient, and always one step ahead she anticipated my needs, explained every detail clearly, and made sure I felt confident with every decision. What stood out most was her dedication and genuine care. Latoya treated my goals as if they were her own, going above and beyond to find the perfect home and negotiate the best deal possible. Her professionalism, attention to detail, and positive attitude made all the difference. If you re looking for a realtor who is not only skilled but truly cares about her clients, I can t recommend Latoya enough. She turned what could have been a stressful process into an amazing experience. I m so grateful for her help and will absolutely work with her again in the future ”

Coast Redwood ST

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Claudia C
Posted on Jul 1, 2025

“Latoya proved to be an invaluable asset throughout our entire home-buying journey, a process that can often feel overwhelming and complex. From our very first meeting to the moment we received the keys to our new home, she was an unwavering source of support, guidance, and expertise. We honestly could not have asked for a more dedicated and compassionate professional to navigate us through each step. Her commitment to her clients is truly remarkable. Latoya ensured that we were meticulously cared for, addressing every question and concern we had, no matter how small. She walked us through every phase, from understanding market trends and securing financing to negotiating offers and closing the deal. Her comprehensive knowledge meant that we felt confident and informed at every turn. What truly set Latoya apart, however, were her exceptional communication skills. She maintained consistent and clear communication, always keeping us updated on new listings, potential challenges, and upcoming deadlines. Her responses were prompt, thorough, and always delivered with a reassuring calm. This level of transparency and attentiveness is truly beyond compare and significantly reduced any anxieties we might have had. It is abundantly clear that Latoya possesses a genuine passion for her work and a profound care for her clients. This dedication wasn't just evident in her professional acumen but in every interaction we had. She approached our home search not just as a transaction, but as a significant life event, and her empathy shone through in her personalized approach. She listened intently to our needs and preferences, and her thoughtful recommendations consistently reflected her understanding of our vision. Her unwavering commitment to our best interests was palpable, and it s this genuine care that truly distinguishes her as an extraordinary real estate professional.”

Willow Springs Place

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Luz c
Posted on Jan 11, 2025

“I had the pleasure of working with Latoya Small during the purchase of my home in Spring, TX, and I cannot recommend her enough. From the moment we started, Latoya was not just a realtor she became part of the family. She made the entire home-buying process seamless and stress-free. Her warmth and friendliness created a comfortable atmosphere where I felt truly valued. Latoya is incredibly knowledgeable and knows the local market inside and out. She guided me through every step with professionalism, patience, and a keen eye for detail. Her expertise made me feel confident in my decisions, and I knew I was in great hands. If you re looking for someone who is not only professional but also genuinely cares about your needs, Latoya Small is the one to call. Thank you, Latoya, for helping me find my dream home ”

Marie Village DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Edward Z
Posted on Jan 9, 2025

“I couldn t have imagined my first time buying a home that it would go so smooth due to my excellent real estate agent Latoya Small and her team Latoya was always keeping me updated during the process and always made sure I was good and happy with everything. Her experience and expertise allowed this process to be stress free for me and I can t thank her enough for that. I will definitely be going back to Latoya for future potential real estate investments.. also she s great at giving gifts that you need for your new home haha. I will always remember how great my first time buying a home went due to Latoya ”

Glen Manor Drive

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Phyllis
Posted on Jan 3, 2025

“Latoya was absolutely amazing throughout the entire process of selling my home. From the initial consultation to the final closing, she was professional, knowledgeable, and incredibly supportive. She provided valuable advice. Her communication was top-notch, keeping me informed every step of the way and answering all my questions promptly. Latoya s negotiation skills were exceptional, ensuring I got the best possible price for my home. What really stood out was her genuine care and dedication to making the process as stress-free as possible. I couldn t have asked for a better realtor and would highly recommend Latoya to anyone looking to buy or sell a home. Thank you, Latoya, for your outstanding work ”

Overall Rating
5/5
Rating based on 7 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience