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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
141 Surveys

Carriage Harness WAY

Surveyed on Mar 4, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Ndeyeyella L
Posted on Mar 4, 2026

“I can t recommend Ms. Lanell Johnson highly enough, she handled renting out my Tomball home flawlessly and got it leased in just two weeks From the first meeting, she showcased our recent upgrades like the solar panels, water filtration system, and living room accent wall in the best light possible, attracting top-tier tenants right away. Her communication was impeccable: prompt updates, expert pricing advice, and seamless coordination through every step, from photos and showings to paperwork. No surprises, just pure professionalism that made the whole process feel effortless. If you re looking for a realtor who does everything perfectly, Ms. Lanell is your go-to in Houston. Truly outstanding service ”

Carriage Harness WAY

Surveyed on Mar 4, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Red Harper DR

Surveyed on Feb 6, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Anthony D
Posted on Feb 6, 2026

“Lanell Johnson is much more than just a realtor she has been a supportive presence for years without pressuring me to buy. She exemplifies true character. Lanell guided me through the entire process, ensuring that I had no worries or doubts about what was required and what to expect. She is a dedicated professional who advocates fiercely for her clients. Her communication skills are outstanding, keeping me informed about everything I needed to know. Her marketing expertise helped me stay focused, and her extensive experience is what makes her the best in the business. We love our new home Anthony”

Trammel DR

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Tanecia G
Posted on Jan 12, 2026

“When I reached out to Lanell, I was truly in a panic. I needed to find a home within a month for myself and my two sisters. From the moment I connected with her, she made the entire experience such a breeze. She really listened to what we wanted and delivered every step of the way. Lanell explained everything thoroughly and helped us more than I could have ever imagined. She has earned a lifetime client in both me and my sisters. ”

Verdant WAY

Surveyed 6 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

David J
Posted on Oct 13, 2025

“Lanell, is one of the best agents in the industry. Her experience, research, and marketing skills are unmatched. We trusted her expertise and took a risk with listing at the highest rate per square foot and it paid off. That s rare in in today s market. Our home had several offers ver our listed practice only after 6 days. Throughout the entire process, Lanell was professional, communicated exactly what we needed to ensure we made it to closing in 39 days. This was by far the smoothest sales process I ve experienced. Lanell is the best ”

Margeson ST

Surveyed 6 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Mario G
Posted on Oct 6, 2025

“Lanell and her team were awesome and communicated every step, all the way to closing.”

Agent's Comment

Lanell Johnson
Posted on Oct 06, 2025
Blessings to you and your family on your new home.

Wheat Snow LN

Surveyed 9 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Nicole M
Posted on Jul 2, 2025

“Working with Lanell Johnson was an absolute pleasure from start to finish. From our very first meeting, it was clear that she genuinely cared about helping me find the right tenant for my home. Her professionalism, patience, and expert knowledge of the market made the entire process feel seamless and stress free. What stood out most was her constant communication and follow up. I was always kept in the loop and felt fully informed every step of the way. She took the time to answer all my questions and had my best interests at heart. Lanell made sure every detail was handled with care. Thanks to her dedication and support, I now have a wonderful family renting my home. I couldn t have asked for a better experience and would highly recommend Lanell Johnson to anyone looking to lease or sell a home.”

Teal Park DR

Surveyed 11 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Cordaro F
Posted on May 8, 2025

“Working with Lanell Johnson was amazing She helped me buy and sell my house She was always there for us when we had questions or concerns about the paperwork or just the whole process of buying and when it came down to it, selling the home as well Her knowledge of the market was above satisfactory Lanell also was still there after we bought our home. Keeping in touch, asking us how were we doing That's why we asked for her services again when we sold If you need a realtor that will be there for you and always keep you, as the client, best interests, Lanell is the best for you My Realtor for life ”

Ora Meadows DR

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Chris N
Posted on May 8, 2025

“She's exceptionally knowledgeable in this field, listens and ever ready to help out in every situation at all times, even late hours. If you must have a realtor then it's Nell you must have. And believe me, you will be glad you..”

Agent's Comment

Lanell Johnson
Posted on May 08, 2025
Blessings on your new home. Thank you for trusting me.

Mary Francis DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Twila Springs CT

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Lavell O
Posted on Feb 20, 2025

“My favorite real estate agent to work with ”

Agent's Comment

Lanell Johnson
Posted on Feb 20, 2025
Thank you for allowing me to be your trusted Realtor again. Blessings:)

Saint Charles ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

David J
Posted on Jan 28, 2025

“Lanell is by far one of the most respected and knowledgeable realtors I ve had the opportunity to work with. She takes her job serious. She s honest, transparent, and trustworthy. Lanell goes above and beyond to ensure her clients are happy but more importantly she gets things done. ”

Agent's Comment

Lanell Johnson
Posted on Jan 28, 2025
You are simply the best. Thank you so much for allowing me to be of a service to you.

Constantine ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Stoneridge Park LN

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Autumn T
Posted on Jan 6, 2025

“Lanell is so knowledgeable and patiently walked us through each step, as we re first time home-buyers. She was available always to answer any questions we had and got us into our dream home. ”

Agent's Comment

Lanell Johnson
Posted on Jan 06, 2025
You both are amazing. Blessings on your new home.

Bering DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Agent's Comment

Lanell Johnson
Posted on Jan 05, 2025
It has been my pleasure to work with you. Thank you so much:)
Overall Rating
4.99/5
Rating based on 141 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience